@CitiParkHelp hi, your Watford gade car park pay machine is set to the wrong time ,I reported it and was told it isn't an issue, but it's caused me to be overcharged as I was back before the time on my ticket
@hotelsdotcomuk Assuming you don't get charged for a closed hotel and have somewhere to stay. Then get ignored when you ask for a refund, and told to contact the closed hotel who aren't answering the phone, even though https://t.co/YfIZfxDkB9 took the money, not the hotel
@hotelscomhelp any chance of a reply to my dm? You charged me to stay at a closed hotel, now refuse to refund me. I can see your staff are reading the messages and ignoring them
@hotelscomhelp hello I've been waiting over two weeks for a reply now, your staff say they're trying to contact a hotel to verify its closed but the hotel is closed so won't reply to you?
@hotelscomhelp Told I'd be called by a manager the next day, but nothing and you've not replied to my dms, am I right is assuming that https://t.co/YfIZfxDkB9 don't care for their customers?
@hotelscomhelp our hotel isn't open so we can't check in, your online help doesn't work and there's a two hour wait to speak to someone, what do we do?
@hotelscomhelp 5 hours dealing with your customer services and we've been moved to another hotel, with twin beds instead of double, blood on the bed, been lied to multiple times and over charged, yet your staff refuse to help further.
@IanJStorey@RoyRobertson123@pashlu@LATAMAirlines@BankofAmerica My bank accepted my chargeback and now latam have said they'll refund me to avoid this going through, however they are insistent on under refunding me due to the strange currency conversion they use.
@LATAMAirlines But you have still said you are refunding me in the wrong currency. I have raised a chargeback which has been approved and will go this route as I do not accept this under refund.