Neil Warwick

[Neil Warwick @NeilWarwick2]

@HelenBatchelo15 Yeah this is terrible and we’ve been fobbed off for 24 hours no even though told yesterday it would be resolved today, don’t think we’ll go back to Legoland after this experience

[Neil Warwick @NeilWarwick2]

@HelenBatchelo15 @LEGOLANDWindsor Yeah very frustrating that their was no communication of IT issue and it expires in October so not sure if we can go another weekend. Should be a simple fix for someone to sort out!!

[Neil Warwick @NeilWarwick2]

@LEGOLANDWindsor looking for some help. Going round in circles with really poor customer service trying to book brick or treat return ticket for tomorrow. Legoland IT issue preventing booking and exhausted all customer service avenues! Any help to escalate the problem?

[Neil Warwick @NeilWarwick2]

@LEGOLANDWindsor still getting appalling customer service from Legoland who can’t issue us a ticket for something we have paid for due to IT issues and can’t find a resolution!!

[Neil Warwick @NeilWarwick2]

Have direct messaged @LEGOLANDWindsor

[Neil Warwick @NeilWarwick2]

@LEGOLANDWindsor Have direct messaged back

[Neil Warwick @NeilWarwick2]

@British_Airways, appreciate it’s a challenging time, but I have been trying to get through to your call centre to arrange a refund for cancelled flights but after getting the first minute, the phone line always cuts me off. Have had this several days, can you direct message me

[Neil Warwick @NeilWarwick2]

@BTCustomerHelp I've had awful service, incorrect bill 4 times & had to call several times to fix it. Same problem this month, need help!!