Mari

I'm an outgoing fun loving person. I love, I laugh, I cry, I work hard.. much like you.. so in fact we're not so different, you and I...

[Mari @Nelmari]

@webafrica my fibre has been inconsistent for off for a few hours now. I have not been able to get hood of anyone one your chat support. Please help?

[Mari @Nelmari]

@CityofCT I need to follow up on an open ticket for an overflowing manhole? A ticket had been logged but nothing done yet.
The water has a unsavoury smell

[Mari @Nelmari]

@CityofJoburgZA I have been trying to get hold of the Randburg License Department for weeks now, but the numbers listed online don’t even connect or ring. How do I get hold of them?

[Mari @Nelmari]

@webafrica @Octotel_fibre Hi @webafrica, the Octotel technician was here. I need the fibre activated by you ASAP #web42413
This has been going on waaay to long now

[Mari @Nelmari]

@webafrica I have attempted to resolve this with your chat support for a week now. I have requested it to escalated various times. No feedback. As my ISP your service and support had been completely non existent. Ref # 6792294

[Mari @Nelmari]

@Octotel_fibre it has been a week since my installation query has been escalated. Numerous follow ups. No feedback. This is so disheartening.
Ref # WEB42413

[Mari @Nelmari]

@webafrica Hi! I sent this to you via DM as you requested. I have also been in contact with @Octotel_fibre who is sending out a technician this morning

[Mari @Nelmari]

So I sent you a DM as requested, but still no feedback. #webafrica #poorclientservice @Octotel_fibre

[Webafrica @webafrica]

@Nelmari Hey Mari, we're here to provide assistance. Kindly send us a direct message with the email address associated with your profile, to allow us to review the account details and provide support accordingly.
nT^^

[Mari @Nelmari]

@Octotel_fibre It was sent to you by @webafrica on 3 separate occasions. I have also sent it to you via DM

[Mari @Nelmari]

@Octotel_fibre it has been a week since my installation query has been escalated. Numerous follow ups. No feedback. This is so disheartening.
Ref # WEB42413

[Mari @Nelmari]

@Octotel_fibre I have sent you photos

[Mari @Nelmari]

@webafrica Thanks will do. But surely it can be picked up from my reference number too?

[Mari @Nelmari]

@22seven hi! I have linked my FNB account but it seems to not be showing on my profile- are you aware of any issues?

[Mari @Nelmari]

@Momentum_za I have sent you a DM

[Mari @Nelmari]

@Momentum_za I have been trying to get hold of “Momentum Funds At Work” for 3 days now. I have been using the number provided: 0860 657 585 and it keeps on telling me the number is “incorrect”. This is horrible. I have noticed other people complaining about the same issue.

[Mari @Nelmari]

@OctoFibre Hi! We are having issues in Vredehoek too? Is this related?

[Mari @Nelmari]

@CityofCT power outage in Devil’s Peak/ Vredehoek. Please advise on fault & ETR?

[Mari @Nelmari]

@CityPowerJhb @mphomoerane Any update yet?
It has been 5 hours- surely you should know what the extent of the fault is now or at least have an indicative ETR? @CityPowerJhb @mphomoerane @GautengProvince @Marttwit @CityofJoburgZA

[Mari @Nelmari]

@CityPowerJhb Power is out in Craighall #CPWEB3073184
No Power supply (Area)
Please advise on ETR?

[Mari @Nelmari]

@CityPowerJhb @mphomoerane Any feedback?? @CityPowerJhb @mphomoerane going on to almost 3 hours now… #CPWEB3073184
I do not see any status change - surely you have dispatched your team?

[Mari @Nelmari]

@CityPowerJhb @mphomoerane can you help here?

[Mari @Nelmari]

@CityPowerJhb This was reported almost an hour ago- surely have already dispatched a team??