Natalie Yeo

Year 2 Class Teacher 💁‍♀️ Curriculum Lead 📚 Phonics Lead 📕 KS1 Phase Lead ⚗️ Schools Direct Mentor

[Natalie Yeo @Nemmalou]

@AsdaServiceTeam Incredibly disappointed with the online shop I received last Friday. Lots of substitutions and then have opened lots of food this week to discover gone off produce. Ended up eating bacon that was six days OoD bacon because its expiry was the day after order.

[Natalie Yeo @Nemmalou]

@love_prezzo I ordered a Father’s Day gift card for last weekend ready to use at the meal. I went to pay and was told the balance was empty. It was very embarrassing and the store were unable to help as it had been purchased online.

[Natalie Yeo @Nemmalou]

@nextofficial purchased a pair of black sandals in the September sale for £27. I wore them for the first time last week and the strap has broken. Now I can’t wear them.. I have the receipt

[Natalie Yeo @Nemmalou]

@nextofficial My mum has received a parcel collection email for an item she hasn’t collected. How has someone been able to collect her items without her ID! Now the items aren’t even available to order. What disgraceful service!!!

[Natalie Yeo @Nemmalou]

@Hertz We hired a vehicle on Saturday but our booking was amended due to a broken down vehicle. We were due to be refunded £25 and the additional mileage honoured but we have actually been charged more than our original rental quote.

[Natalie Yeo @Nemmalou]

@ZARA_Care I purchased some gilets for Christmas. The person receiving the gift was unwell so I couldn’t give them the present. The item is too big but online it won’t let me request a refund.

[Natalie Yeo @Nemmalou]

@nextofficial I don’t seem to have my receipt from my purchases at the sale next week- what can I do as I need to return some bits? Please help!

[Natalie Yeo @Nemmalou]

@SkyHelpTeam I have moved house and I cancelled my contract with Sky. I was informed several weeks ago that I would be receiving a refund. However, I am now being chased for future bills. Can you explain?

[Natalie Yeo @Nemmalou]

@SkyHelpTeam I am disgusted with the service we have received from Sky following a death. We have advised Sky on two occasions that the account holder has passed away and my mum has advised for the services to be cancelled. We are now receiving threatening emails! Disgraceful!

[Natalie Yeo @Nemmalou]

@manypets_uk Disgusted that my renewal price for a three year old cavapoo has increased from £37 to £57 a month. We have only claimed for his allergy tablets and a blood test. What a joke!!

[Natalie Yeo @Nemmalou]

@canva I tried to submit two documents yesterday to show my teacher status- ID card and qualification certificate. I have still been declined access because it says the file can’t be opened. They are both JPEG I have checked. Please help!

[Natalie Yeo @Nemmalou]

@AskNationwide I think it’s disgusting that you are penalising people that can’t afford to save money. They are the people who need it most!

[Natalie Yeo @Nemmalou]

@SW_Help I contacted your customer service team via email on 23/4 because my e-voucher wasn’t working. Your customer service advisor on the phone couldn’t help so I emailed and have not received a response. My voucher expires shortly so I would like this sorted out. Thanks

[Natalie Yeo @Nemmalou]

@NewLookHelp Your automatic messages when you send a DM are not helpful. I would like a specific answer and I can’t get this through WhatsApp, live chat and now twitter. I would just like to find out where my refund is.

[Natalie Yeo @Nemmalou]

@NewLookHelp I didn’t collect my order from click and collect. My account still says collect in store but the store have said it has been sent back. I am waiting on my £80 refund. Please can you advise?

[Natalie Yeo @Nemmalou]

@HelloFreshUK I requested to pause my orders temporarily and I was within the deadline. However, I have been charged for an order.

[Natalie Yeo @Nemmalou]

@nextofficial I returned 3 items in store in Salisbury on 31/12. I usually always receive a returns email. One of the presents was a gift and that card has been refunded. However, the other item an £80 coat hasn’t been acknowledged and my information online hasn’t been updated.

[Natalie Yeo @Nemmalou]

@ZARA_Care Hi Zara, Amazon were meant to deliver my parcel from you yesterday. The tracking information hasn’t been updated and I need the contents 🙈

[Natalie Yeo @Nemmalou]

#vinted The parcel I sent was damaged in transit. It was appropriately packaged as I had received it like that from the original retailer. I am now out of pocket for an error which is Evri’s error!

[Natalie Yeo @Nemmalou]

@IKEAUK My order arrived yesterday- two of the shelves for my PAX wardrobe have been scuffed and the mesh basket is the wrong size. Not impressed!