@FauluKenya I'm writing to express concern regarding the experience of one of your customers at the Nakuru Branch. An elderly gentleman visited the branch seeking a copy of his loan statement He has been faithfully repaying the loan and only wanted to review and clear his balance
Unfortunately, he kept waiting for more than four hours, only to be told later that there was something being worked on. This left the customer frustrated and without a clear answer As customers, we need assurance that our funds and records are being handled safely, transparently
@KenyaPower_Care For the last 4days no power at kasarani icipe Road behind naivas. When and for how long are you planning to permanently fix the faulty transformer???? This transformer has being the most recurring issue since the beginning of this year. Meterno 01450032352
@KenyaPower_Care we don't have electricity around icipe area could you please restore this ASAP also note this has been an reoccurring issue that need permanent solutions meter no 01450032352
@Safaricom_Care help to reverse this transaction even if its partial has been used. I was making an online payment however...' customer,the money sent to Christine Ndanu Munywoki for QIG634PY1Y was partially used.We will update you within 2 hrs'. Thanks
@naivas_kenya@NemaKenya@naivas_kenya your generator it's still running do something before tonight,, the noise it's so annoying then revisit @NemaKenya clause 3 part I and II as nema's noise and excessive vibration pollution control regulations
@naivas_kenya Just a concern. I live in kasarani behind your branch here and whenever there's a power outage the whole neighborhood sounds like an industrial area zone due to the huge generator. Sometimes the power is back but generator is still on. It's annoying... @NemaKenya