@Air_Dolomiti Do you really think I have not tried to contact them in the last 4 days? Just different updates on @Air_Dolomiti /@lufthansa portals and every time i check. Last update I have is my baggage will not be delivered today also. The number of errors made on my trip are unacceptable
@FlySWISS@lufthansa@Air_Dolomiti
This is becoming unacceptable.
After a ~2-hour delay on my India flight caused me to miss my connection and arrive at Bologna ~14 hours late, 3 of my 4 checked bags were missing
2 bags arrived after 2 days. Day 4: my 4th bag is still missing
@FlySWISS At the private message window you have told me that you need to talk to
@Air_Dolomiti
when you were the ones who rebooked my flight with
@lufthansa
and them. None of the airlines has taken responsibility so far. How do you justify any of this?
I need:
The bag’s current location
Its actual tracking/routing information
Confirmation it is being sent to BLQ, Italy
A clear delivery ETA
@FlySWISS@lufthansa@Air_Dolomiti — please escalate this urgently.
PIR Number: BLQEN20808
Baggage tag: LX582985
Rush Tag: LH372200
I’m now being told the bag has been sent BACK TO INDIA to my home address, even though I have repeatedly clarified that I am in Bologna, Italy and need the bag here.
How can a missing bag be sent to the wrong country when the destination has already been clearly provided?
@we_are_cult I am an old customer and I need to raise this issue on the public forum as I am not getting proper resolution anywhere on any of your platform.
The ticket Id is #12083759
I couldn't buy the product at the reduced price inspite of purchasing the gift card just due to wrong terms and conditions mentioned. Now I have been trying to talk to customer support but since last 2 days there has been no response.
On contacting customer support they told to give me a voucher worth 8000/- but when they resolved the issue the product price was increased from 8500 to 9500. Hence I now need to pay 1500/- extra instead of 500/-
Is this the way you clean the dishes, saw infront of our eyes & for last few days we were using the cups and glasses, thinking these are replaced and today found this infront of us.. so unhygienic and not recommended this hotel to any anyone. #hilton@HiltonHotels@hiltonramses
@cricket_raaz I really admire your work! Please have a listen and let me know what you think of it!
P.S : Would really love to talk to you on the game of cricket someday!
Update: CRED members can now donate CRED coins towards buying oxygen concentrators for hospitals, healthcare orgs across India. With a goal of 1 billion litres, we’ve partnered with Milaap to ensure contributions reach hospitals in need.