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NetApp’s Knowledge Base Team is here for assistance. Follow us for support-related information, latest articles, learning videos, product info & tech tips.

[NetApp Assist @NetAppAssist]

The NetApp Support Site won an Association of Support Professionals Best Support Website in 2026 award 🏆 for the 9th year in a row. 🤩

Read more: https://t.co/obqvBofmXk

#ASP #supportsite #ProfessionalService

[NetApp Assist @NetAppAssist]

Cloud Customer Success Hub is now available!
Everything you need to succeed with Cloud Volumes ONTAP

Curated Documentation | Technical Guidance | Proven Best Practices | Tools to Optimize Performance & Cost Efficiency
Read our blog for more details: https://t.co/gMHIWWau14

[NetApp Assist @NetAppAssist]

And the legacy continues 🏆! NetApp Wins in the 13th Annual 2026 Globee® Awards for Excellence. NetApp has been recognized to excellence in enabling Generative Artificial Intelligence 🚀in digital support.

Read more: https://t.co/K7ozYTgoT2

#globee #silverwinner @NetApp

[NetApp Assist @NetAppAssist]

Wondering how to find the correct switch firmware for your ONTAP Version?

Watch the interactive video on this KB article:
https://t.co/75VMUs4AYk

@NetApp #ONTAP #switch #firmware

[NetApp Assist @NetAppAssist]

Level up your cloud outcomes! Check out the Cloud Customer Success playlist on the NetApp KBTV YouTube channel—now featuring 4 webinars packed with practical insights and real-world tips.
Watch here: https://t.co/T2Dqwy6S1O

@NetApp #Cloud #CustomerSuccess #KBTV

[NetApp Assist @NetAppAssist]

Another feat 🤩!!!!! NetApp wins Two ✌️Silver Stevie® Awards in the 2026 Stevie Awards, for "Best Use of AI in Customer Service" and "Best Use of Chatbots or AI Assistants in Customer Service".

Read more: https://t.co/FGdoMIacan

#customersupport #stevieawards2026 @NetApp

[NetApp Assist @NetAppAssist]

GenAI Search is now live on our Knowledge Base!

GenSearch—our RAG feature pulls the most relevant articles from KB and synthesizes a concise answer, with citations.

Read more: https://t.co/7cZ6RALDLM
Watch the video: https://t.co/ZrHEkgUBma

@NetApp #KnowledgeBase #GenAI #RAG

[NetApp Assist @NetAppAssist]

🚀 Say hello to smarter search results! Our state-of-the-art #GenAI feature delivers high-quality, AI-generated answers for a seamless search experience.

Try it now!

Read more: https://t.co/d2FR4DFXyr
#AI #Innovation #Search #support @NetApp

[NetApp Assist @NetAppAssist]

🌟 Another milestone achieved! The NetApp Digital Support Site has won the ASP Award for the 8th year running. Thank you to our amazing team and customers!

Read more: https://t.co/67DdJiREaW
#digital #support #ASPAwards @NetApp

[NetApp Assist @NetAppAssist]

Check out our latest KBTV videos on how to replace a fan module on the AFF A-70 and AFF A-90 family of systems

Watch here: https://t.co/8EXayhaHeh

@NetApp #KBTV #AFF #Fan

[NetApp Assist @NetAppAssist]

Get the Best out of NetApp - Find out the Importance & Benefits of System Registration in our new KBTV video.

Read more: https://t.co/6NlmVHJ6WF

Watch here: https://t.co/IgX4JEfKJa

@NetApp #KBTV #NSS #support

[NetApp Assist @NetAppAssist]

WINNER !!! NetApp Knowledge Base won the CXone Expert Award in 2025 for its capabilities to drive innovation & improve both end user & employee #experiences on the site.

Read more: https://t.co/bPzVqSHN5i

Visit https://t.co/aCt7PVSASm

#CXone #digitalsupport #expert NetApp

[NetApp Assist @NetAppAssist]

Wondering How to Register as a Customer in the NetApp Support site?

Watch here: https://t.co/pgwOrmLVrz

@NetApp #KBTV #NSS #support

[NetApp Assist @NetAppAssist]

Here's another addition to a series of quick help videos on NetApp's Support Site.

Watch how to view and disable users from NSS: https://t.co/ZtI9IfWY1X

@NetApp #KBTV #NSS #support

[NetApp Assist @NetAppAssist]

Make way for GenAI search ! Introducing new search capabilities on the NetApp Support Site. Here's a video showcasing some best practices for generative AI searches.

Watch here: https://t.co/AD2jFoPidm

#GenAI #search #support @NetApp

[NetApp Assist @NetAppAssist]

Our latest KBTV videos explains how to replace a PSU on the AFF A20, AFF A30 and AFF A50 systems

Watch here: https://t.co/sNYqEx62bW

@NetApp #KBTV #AFF #PSU

[NetApp Assist @NetAppAssist]

Check out our latest KBTV videos on how to replace a Drive on the AFF A20, AFF A30 and AFF A50 systems

Watch here: https://t.co/e6ZJmW99DP

@NetApp #KBTV #AFF #system

[NetApp Assist @NetAppAssist]

Wondering how to find End of Support Date in the NetApp Support site?

Watch our latest KBTV video: https://t.co/z0KE8Zbn07

@NetApp #KBTV #NSS #support

[NetApp Assist @NetAppAssist]

(2/2) Silver : Innovation in Customer Service - API Innovation
Bronze: Best Customer Engagement Initiative - Discord

[NetApp Assist @NetAppAssist]

NetApp Digital Support has been recognized as Silver & Bronze winner in the 19th annual @TheStevieAwards for Sales & Customer Service! (1/2)

Read more: https://t.co/zbRx35ATcs

#StevieAwards #StevieWinner2025 #netappsupport @NetApp