We want to assure you that we are monitoring the coronavirus (COVID-19) situation closely at Netfirms and are working to ensure we meet the needs of our customers as well as provide for the health and safety of our employees. (1/6)
@AndyDaman Hello Andrew. We are very sorry to hear that this has been your experience. We would really like to understand what has happened and see what we can do to assist! Can you please send us a direct message with your domain name as well as inform us of that issues you are having?
@whittychristian Hello. Would you kindly please send us a DM and provide us with your domain/account name and we would be happy to look into this for you.
@SMEInnovator Hello. Would you please send us a Dm of your domain name as well as the link you are seeing the error message and we would be happy to look into this for you.
As the situation evolves, know we will be investing in our capabilities, equipment and support and reacting in real-time to make sure we are here supporting our customers through this. (6/6)
As a company proudly serving the small business community, we know how critical the online tools we provide are in helping our customers maintain their business during difficult and complex times like these. (5/6)