nevin paul thomas

[nevin paul thomas @NevinPaulT]

@Snapdeal_Help I have not received any call for days! Which call are you referring too? The one I had 7-8 days back where the person told “give me 24 hours and I will sort it out”. Pitiful you treat customers this way!!

[nevin paul thomas @NevinPaulT]

@snapdeal sellers in you site face no repercussions when sending out faulty products and consumers such as me who have sent the product back (sept 25) still have not received any refund!! These actions openly support/promote such scam sellers!! #snapdeal #CustomerExperience

[nevin paul thomas @NevinPaulT]

@snapdeal @Snapdeal_Help This tweet goes out to you guys who just can’t do their jobs!! A round of applause to Avi, Karan, Parv and Sam👏🏻👏🏻👏🏻 #snapdeal #CustomerExperience

[nevin paul thomas @NevinPaulT]

@snapdeal I do get it, for a certain % of return products you collect the product->deny collecting->avoid giving refund. Easy money right!! But is this good for customer retentivity I wonder?🤔 #snapdeal #customerexperience #scammers

[nevin paul thomas @NevinPaulT]

@snapdeal @Snapdeal_Help And after all that assurance that problem will be resolve in 24 hours, I get another generic message. Also, why do you keep sending courier people to my address when @ecom_express has already collected the item on sept 25? #snapdeal #CustomerService

[nevin paul thomas @NevinPaulT]

@Snapdeal_Help It's beyond comprehension why it's taking this much time! 'YOUR' courier team has my item. I have found the 'branch', 'manager' & 'his number' to make your life easier. Customer has done your job. What more do you guys want? Just CALL & CONFIRM!! #snapdeal #CustomerExperience

[nevin paul thomas @NevinPaulT]

@Snapdeal_Help @snapdeal Will you guys ever return my money?? I have lost the count of the emails and messages I have sent to get some kind of help. Its a disgrace you treat your paying customers this way! #snapdeal #scamdeal #scam #CustomerExperience

[nevin paul thomas @NevinPaulT]

@snapdeal @Snapdeal_Help These are some of the reference numbers issued to me regarding the same issue: 61028057, 61049323, 61115748, 61180848. Is snapdeal customer support a JOKE!

[nevin paul thomas @NevinPaulT]

@snapdeal I regret shopping with you. Should have gone with @amazonIN or @Flipkart. The worst customer experience I have had to date. Its been weeks now. Give me back my MONEY!!! #scammers #Scamdeal

[nevin paul thomas @NevinPaulT]

@Snapdeal_Help Come on stop with the generic messages. Its been weeks now. I myself have found managers name and number and shared that with your team. Picking up product, saying product not received, creating problems, finally customer gets tired after a month. Easy money right?

[nevin paul thomas @NevinPaulT]

@snapdeal Dear scamdeal, its been weeks after my product has been collected, after endless emails and me trying so hard to get some kind of help finally I was promised money by today. Can I finally get my money back?

[nevin paul thomas @NevinPaulT]

@snapdeal should be aptly called Scamdeal. My return faulty product has already been collected by their courier team (#EcomExpressPrivateLimited) on 25 Sept. Status of the product is still in pickup stage while the product has been collecting dust at their branch. REFUND MY MONEY