@ScotRail hi, just checked my bank account and I’ve been charged my normal daily fare (listed as Abellio Scotrail Ltd), but there is an additional transaction that day, which I didn’t approve, listed as “scotrail onboard” can you tell me what this charge relates to?
@riverisland don’t ever shop here! They don’t accept returns! Then accuse you of washing them before returning!! I’ve never been more annoyed with a company than I was last week. They knew this!! THEN they said to me, maybe we sold you a washed item 🤔😳😳😳!!
@ScotRail What does clamping down mean?! Sounds very threatening and I’m not sure that’s how you keep customers? If your clamping down and it’s a fare evasion to buy on the train, then why facilitate a fare evasion?! I’m confused😫😫😫
@ScotRail I’m expecting big things from you this year. No delays/cancellations after another year of incredibly high price increases!! I spend a fortune on your services each day and what I got for that last year was just shy of daylight robbery!