Nidia

Marketing Manager. Interested in Digital marketing, online marketing and marketing through different media channels.

[Nidia @Nidialgb]

@Iberia @Iberia_en even the personnel at your front desk at the Miami airport is aware of how unprofessionaly things are handled at the call center in Colombia.

[Nidia @Nidialgb]

@Iberia @Iberia_en what kind of international airline are you?

[Nidia @Nidialgb]

@Iberia_en @Iberia before leaving the airport finally some that takes their job seriously and willing to help. Said, how come no one did it yesterday? It took him 5 minutes, changed my name, changed my flight.

[Nidia @Nidialgb]

@Iberia @Iberia_en my husband arrived to Spain, tries to fixed it at the counter and the first agent he spoke with got mad at him and said nothing can be done

[Nidia @Nidialgb]

@Iberia @Iberia_en @BBBTriCounties @Iberia @Iberia_en will this complaint be manage at the corporate level or in Colombia by the same agents that did not help me at all?

[Nidia @Nidialgb]

@Iberia @Iberia_en I would like to complain at a corporate level please provide the contact of a supervisor or a higher up. @BBBTriCounties

[Nidia @Nidialgb]

@Iberia @Iberia_en 5th call.. called at 6am this morning. Very unapologetic lady tells me I should wait for their call. There is no supervisor. Don’t know when he/she will arrive

[Nidia @Nidialgb]

@Iberia @Iberia_en 4th call, someone finally explains the issue, provides a case number, says I should call back later because they do not have a supervisor, and that he/she should be there in 3 hrs at arount 3 am.

[Nidia @Nidialgb]

@Iberia @Iberia_en 3rd call, agent tries to help, call gets disconnected, no call back

[Nidia @Nidialgb]

@Iberia @Iberia_en 2nd call, the agent says they can’t change it. I ask for the supervisor and he/she says that the supervisor will tell me the same thing. No pther info provided.

[Nidia @Nidialgb]

@Iberia @Iberia_en Needed to change my last name on the ticket. 1st call, the agent tells me there is nothing they can do. No information provided.

[Nidia @Nidialgb]

@Iberia @Iberia_en this airline’s customer service representatives in Colombia do not respect their customers. I called 7 times to try to correct and issue with my ticket and no one was able to help. The lack of training is evident, #unacceptable!

[𝐊𝗂𐓣𝗀 @Kinngke]

Be teachable, You learn nothing from life if you think you're right all the time.

[DiscountMugs @discountmugscom]

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[DiscountMugs @discountmugscom]

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#NewCatalog #PromotionalPower #MarketingMustHaves

[Nidia @Nidialgb]

Advertisers & Agencies Frustrated With Lack Of Google Ads Support https://t.co/MgZOZArblI via @rustybrick

[Nidia @Nidialgb]

@AmericanAir @AmericanAir bad weather is one thing. Disrespectful personel, lying about offering hotel accomodations and also, lying about preparing another flight at 10 am this morning is another. I usually prefer american over other airlines but this has been the worse experience in years.

[Google Ads @GoogleAds]

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[Hernando Garzon @halonsso]

Antes los impuestos predial y vehiculos los enviaban, ahora es con oficina virtual, no se pueden bajar todos, no dan citas para los cades, hay que ir personalmente a las 5 de la mañana para que den 1500 turnos y esperar. No se que tiene esto de digno

[Hernando Garzon @halonsso]

Carta de trato digno a la ciudadanía | Secretaría Distrital de Hacienda https://t.co/VORKXfnhmC