Motivational & Business Speaker,The Impact Code & Its a Zoo Around Here. Voted #1 CEO Speaker in Europe .
BE IN THE ROOM. Leadership Coach. Be a Zookeeper
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The P in IMPACT @Nigelrisner is ‘Passionate’ important to have passion in what we come to work for. In doing so we create #joyatwork and how we put smiles on everyone’s faces no matter what they do or what we want them to do.😊 #laughterallround#responsive
@British_Airways are you ever going to give me my Avios points as per your cabin director for the disastrous flight I had from Miami to Lhr
I’ve written I’ve spoken and yet nothing
What’s happening?
So looking forward to welcoming @Nigelrisner to @KingsCollegeNHS HarrisBirthRight soon. Learning the power of effective communication in leadership. #IMPACT 😊 leadership expert, dynamic and engaging.
So you tell me @British_Airways that you will give me 140,000 Avios air miles due to the terrible flight I had from Miami to Lhr last Sunday. But they have not appeared
Again you are letting me down
@British_Airways And when I do that. You don’t respond.
It’s just an automated response
That’s even worse
Please remember who pays the salaries
It’s the customer
Why why do @British_Airways have brilliant staff but a shite product
You knew the seat and entertainment wasn’t working
Your senior crew member was told it was
Miami to lhr bus class
Don’t waste your money
140k Avios to say sorry not enough
And I have to work tomorrow
@British_Airways Miami to Lhr
Left at 5pm local time
Issues raised about my seat
They all knew it was unfit
But as per normal
You just done care
Thanks for ruining yet another flight
@British_Airways And you will do absolutely nothing with it
Thankfully James your senior crew member will try and get me avios points
Why can’t you admit you don’t care anymore
Thanks for ruining our anniversary
@British_Airways Miami to Lhr Sunday 5 pm
Your staff are great
Your product is shite
Your team knew the seat wasn’t working
Your senior crew member was told it was fine
They have apologised
Seat / entertainment not working
They are embarrassed especially for a gold member