Nik Ashton

Theatre Director. Worldwide Associate Director of Matilda the musical.

[Nik Ashton @NikAshton]

@moleskine Do I really have to be verified to DM either you or your customer care account?

[Nik Ashton @NikAshton]

@SW_Help It’s absolutely rammed! So uncomfortable, not value for money, and unacceptable.

[Nik Ashton @NikAshton]

@SW_Help Why is the 2100 service from Waterloo to Portsmouth only 5 cars?

[Nik Ashton @NikAshton]

@SW_Help why is the 1930 Waterloo to Portsmouth formed of only 5 carriages?

[Nik Ashton @NikAshton]

@SW_Help Can you please let us know when we will have a network that runs trains regularly, on time, and with seats free? We know it’s possible. In the days of South West Trains we could rely on a service that got us to work on time and we also knew there would be a train home.

[Nik Ashton @NikAshton]

@HMRCcustomers My query is not general. I need to know how to speak with someone regarding the letters you send. The letters are in relation to self assessment and my current tax position.

[Nik Ashton @NikAshton]

@HMRCcustomers Why is it so impossible to make contact with you? You send letters asking me to ‘get in touch’, yet you fail to make that actually possible.

[Nik Ashton @NikAshton]

@HMRCcustomers You send me letters asking me to make contact. The letters say to call a number. The number is closed until September. You signpost me to digital services. They can’t help. They signpost me to the helpline. The helpline is closed until September. You send more letters.

[Nik Ashton @NikAshton]

@HMRCcustomers Hi Danial. Have you read my thread?!

[Nik Ashton @NikAshton]

@HMRCcustomers I’ve no idea what ISBC is.

[Nik Ashton @NikAshton]

@HMRCcustomers I chatted to an advisor on your digital services. They said they can’t help, and that I should call the helpline. The same helpline that is closed until September. What should I do?

[Nik Ashton @NikAshton]

@HMRCcustomers I’m number 132 in the queue, as I type!! Can you feel the frustration?! Can you appreciate this is not acceptable?!

[Nik Ashton @NikAshton]

@HMRCcustomers The helpline number has a recorded message saying that the Self Assessment helpline is closed until September!!!! Is this for real?

[Nik Ashton @NikAshton]

@HMRCcustomers

[Nik Ashton @NikAshton]

@HMRCcustomers Could you please answer the question… ‘Why is it so impossible to make contact with you?’ I’m trying to contact self-assessment. And no it’s not a general query.

[Nik Ashton @NikAshton]

@HMRCcustomers The self assessment help line. I call 2 or 3 times a week and never get answered. Are you aware of how bad this service is?

[Nik Ashton @NikAshton]

@HMRCcustomers Morning! How can I speak to someone? I’ve been calling since mid November!!

[Nik Ashton @NikAshton]

@benstockbiz @VirginAtlantic Yes!!

[Darren Dutton @Darren_Dutton]

If you missed the Conservative #LeadershipDebate, it went something like this