@reliancejio@JioCare I hqve logged my service request 2 days back as my broadband isnnot working. But its still pending and not resolved. Please check this urgently before I move to @airtelindia today
Details in screenshot below
@JioCare How it jas been noted. There is no update since 5 days, no engineer assigned. The escalation sla is also over. Is this some LALA company?
@JioCare@reliancejio
@JioCare Weird part is that the customer can't even contact the support agent to even know the status of thier request. This is something you guys should work on
@JioCare Well the issue still persists and the engineer assigned is not even picking up the call. The engineer name is Vijay Sharma. The day is over and ruined for me. Any updates on this yet?
@Airtel_Presence As expected, there is no response from airtel
Send the disconnection team tomorrow
Fed up of this bullshit network
Will be switching to @reliancejio now
@airtelindia my broadband is not working since 5 days
Not sure what kind of outage you guys have which cannot be resolved in 5 days
Worst network ever
Will be switching tomorrow if this is not resolved EOD
@Airtel_Presence@airtelnews@Airtel
@Airtel_Presence@airtelindia Just had talk with your Mikesh in your customer casre executive
Dude just being telling that it will be fixed EOD which is being told since Sunday
What exactly is going on in airtel
You guys don't give shit to your customers it look like