@CareemUAE I got a call and the customer service agent said as per policy driver was approaching and ETA + 4min I have to count..
See , it's not about Aed 12.00 , but it's about the delay and I cancelled it..
@careem
This morning, i booked the careem taxi and cancelled it because the ETA was not fulfilled and took another taxi.
But after cancelling careem i got charged Aed 12.00 for cancelling the taxi and when I sent waiver request through careem app they are helpless.
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Very bad customer service , I had called few time for Aster day care surgery centre , but it always connects to main service centre and they took my number to arrange a call from day care surgery centre and I never get call back @aster_hospital