Nikon USA Support

Official Nikon USA Page supporting users of Nikon Imaging products in the US!
Tweeting between 9am and 6pm EST
Monday through Friday except holidays

[Nikon USA Support @NikonUSASupport]

@jblickenstaff @toddowyoung We will have a senior member of our staff reach out to you to provide more information about this inquiry.

[Nikon USA Support @NikonUSASupport]

@jblickenstaff @toddowyoung While using silent mode the camera is forced to use the electronic shutter. Distortion, flickering and banding may occur in certain lighting situations detailed in the reference manual. You can try to remedy this by matching your shutter speed with the frequency of the light.

[Nikon USA Support @NikonUSASupport]

@RobChurch79 The WR-1 is a compatible commander unit while connected to to the Z 8 camera body. However, the Z 8 alone is not a commander for other WR-1 units without it's own WR-1 attached.

[Nikon USA Support @NikonUSASupport]

@RobChurch79 The Z 8 itself cannot directly be used as a wireless commander for the WR-1 unit. WR-1 units are used with WR-R11a/WR-R10 or WR-T10 wireless remote controllers or with other WR-1 remote controllers, with the WR-1 units functioning as either transmitters or receivers.

[Nikon USA Support @NikonUSASupport]

@Mike_Crivellos @NikonUSA Regarding Self-Timer mode, your Nikon camera will lock focus when the sequence is initiated. However, you can choose to refocus your shots in Interval Timer shooting mode available with select Nikon cameras.

[Nikon USA Support @NikonUSASupport]

@HAPPY_DAYS_2021 You can give us a call at 1-800-645-6687, so we can assist you in resolving this issue.

[Nikon USA Support @NikonUSASupport]

@mj_murphy We do not receive any information on when shipping will be available for back ordered products. However, rest assured we are working hard to ship this lens out to customers as soon as it becomes available to our warehouses.

[Nikon USA Support @NikonUSASupport]

@Mike_Crivellos @NikonUSA Great question! Exposure compensation does not effect overall autofocus speed. It can however, be effected by other factors or shooting conditions such as contrast and subject detection.

[Nikon USA Support @NikonUSASupport]

@RealAsKENbe @NikonUSA Hello Kentrell, we are happy to hear about how much you love your Nikon cameras. We will have a senior member of our staff reach out to you about your inquiry.

[Nikon USA Support @NikonUSASupport]

@tommynikon @NikonUSA Good evening, we see that you are interested in cleaning your NIKKOR lens.

Here’s a handy guide on how to care for and clean your equipment: https://t.co/YEHuPIdD3h

[Nikon USA Support @NikonUSASupport]

@pawans We are working hard to ship these orders out to our customers as soon as they arrive at our warehouse. We do not have an ETA for shipping out to individual customers.

[Nikon USA Support @NikonUSASupport]

@helvysierrav The Z50 does have Creative Lighting Systems. You would need a flash unit like the SB 5000 for the Z50 to take advantage of this system.

[Nikon USA Support @NikonUSASupport]

A new firmware update has been released for the Z 50. The 2.40 update adds eye-detection AF to video recording along with many other fixes: https://t.co/iQiwmctM3y

[Nikon USA Support @NikonUSASupport]

@rightarmjesse @schudel_ralph @elonmusk Please give us a call at 1-800-645-6687, so we can assist you with troubleshooting your issue.

[Nikon USA Support @NikonUSASupport]

@rightarmjesse @schudel_ralph Hello Jesse, previous iOS/Snapbridge compatibility issues have been addressed in the 2.10.0 update for Snapbridge. If you require assistance with troubleshooting Snapbridge, send us a DM with your contact information so we can create a case for you. https://t.co/gnSp54UgIK

[Nikon USA Support @NikonUSASupport]

@americaistrash @NikonUSA Please message us using the link below. Please provide your contact information and your Store Order Number.

https://t.co/gnSp54UgIK

[Nikon USA Support @NikonUSASupport]

@thisisourmusic @NikonUSA Hello Mark! We suggest sending in your binoculars to our service center to see if we can assist with a repair. Send us a DM with your contact information so we can create a case for you. https://t.co/gnSp54UgIK

[Nikon USA Support @NikonUSASupport]

@MarissaAngell As this battery is non-Nikon, we cannot comment. Please try using a Nikon battery to avoid the issues you are experiencing.

[Nikon USA Support @NikonUSASupport]

@MWPerspective The Nikkor Z 180-600mm Lens will be available in August. Learn more linked below,
https://t.co/LQA6hu4P4N