Nisha Sachdeva

[Nisha Sachdeva @NishaSachdeva1]

@AirCanada I so regret booking my parents tickets with you guys! You blocked my $7000 for nothing in return. I wish I had booked with @emirates or @etihad who have better policies than you guys. Your call wait time is 2 hours and no way to reach out or expedite issue #aircanada

[Nisha Sachdeva @NishaSachdeva1]

@AirCanada

[Nisha Sachdeva @NishaSachdeva1]

@AirCanada Can you please look into the request I made last week? I don’t see any resolution on this. My $7000 is on hold as credit with you guys and I can’t use it to book tickets. Tickets are getting costlier day by day. Your delay in response is causing us huge issues.

[Nisha Sachdeva @NishaSachdeva1]

We should at least have a phone line to talk to somebody who can guide us instantly. I have to book tickets of my parents for January and I’m just waiting for your reply. Can you pls expedite?

[Nisha Sachdeva @NishaSachdeva1]

@AirCanada Can you please respond on the case number shared with you earlier?

[Nisha Sachdeva @NishaSachdeva1]

@AirCanada I need help with a $7000 Future Travel Credit. I need to book travel for Jan–July 2026 but the credit expires March 15. Please escalate to Customer Relations.

[Nisha Sachdeva @NishaSachdeva1]

@AirCanada Just sent you a detailed message. Waiting for your reply @AirCanada

[Nisha Sachdeva @NishaSachdeva1]

@Keerthi_Aavula Yeah, just check if you would need a transit visa then or not..

[Nisha Sachdeva @NishaSachdeva1]

@EtihadHelp Could you pls check my message which I sent three days back and reply? I have 2 Tickets booked for 29th Sept for Delhi-AUH-YYZ with 4 hr 5 min layover and 2 more booked for 20th Oct.Will there be an issue boarding flight from Abi Dhabi to Toronto or get RTPCR in time?

[Nisha Sachdeva @NishaSachdeva1]

@EtihadHelp Thank you! I shall wait for an update in regards to change in transit time for Delhi to Toronto fights.

[Nisha Sachdeva @NishaSachdeva1]

@Keerthi_Aavula Yes, I think they are allowed if transit time is 6 hours. It shouldn’t be more than that though. You are good to go! But still wait for them to respond to your queries. Attaching screenshots of my conversation with them.

[Nisha Sachdeva @NishaSachdeva1]

@ZulfekharAmina @EtihadHelp @etihad

[Nisha Sachdeva @NishaSachdeva1]

@bhavyamedam @EtihadHelp Replied above.

[Nisha Sachdeva @NishaSachdeva1]

@Rr14070553 @EtihadHelp This is what I got in my DMs on Twitter and Facebook Messenger. Seems it is minimum 4 hr 50 mins and max 6 hrs layover allowed in Abu Dhabi to get the test and receive reports in time. However, it may change, we will have to wait for an update by them.

[Nisha Sachdeva @NishaSachdeva1]

@nikita007raj @airindiain @AAI_Official @DGCAIndia @JM_Scindia @PMOIndia I have been asked to wait for 2-3 weeks. I trust that I will get my money back. If not, then it will be an issue for me.
Thank you @airindiain twitter team for expediting the issue; have got an acknowledgment email. Now the wait for refund begins! 🤞

[Nisha Sachdeva @NishaSachdeva1]

@airindiain @AAI_Official @DGCAIndia
I’m simply asking for a refund of a ticket which I never used for travel. How difficult is it to get our money back? No response on email and nothing on call! What are your customer care executives hired for? To transfer our call and leave?

[Nisha Sachdeva @NishaSachdeva1]

@airindiain I’m waiting, but what is the usual timeline for refund?

[Nisha Sachdeva @NishaSachdeva1]

@MoCA_GoI @Pib_MoCA @airsewa_MoCA
We have to literally beg for our own money. Please help.

[Nisha Sachdeva @NishaSachdeva1]

@airindiain I don’t even have an acknowledgment email from Air India that my refund request has been received. Can you please look into it and ensure my email gets acknowledged. @airindiain @AAI_Official

[Nisha Sachdeva @NishaSachdeva1]

@airindiain
Dear team, I raised a request for refund of a ticket booked last year. After nobody responded on customer care #, I have sent an email at [email protected] for refund. Can u pls make sure this gets checked and I get my refund. @DGCAIndia @AAI_Official

[Nisha Sachdeva @NishaSachdeva1]

@airindiain Thanks, I’ll wait for an update.