Nishant Solanki

Complexity of Problem can be Solved by Simplicity of Solution!!

[Nishant Solanki @Nishants05]

@FaberOven
My chimney's motor malfunctioned, called service centre, they checked and put a replacement request (Request No: GUJ0806260610).
Later they themselves cancelled and now no one is responding. This is going on since 30+days.
Kindly resolve.

[Nishant Solanki @Nishants05]

@hoka Hi, I am looking forward to track for delivery of Order #44b638-11581.
The received tracking link is not working.

[Nishant Solanki @Nishants05]

@IIMKozhikode Dear Team,
Could you please advise an alternative way to contact the admissions team(doctoral programme) for a query? The provided phone number and email ID is unresponsive.

[Nishant Solanki @Nishants05]

@oneassist_in Dear Team,
Issue resolved. Thank you for taking up the issue after the initial post on X. I also want to thank Ms. Shweta from Customer support who has supported for end to end resolution.

[Nishant Solanki @Nishants05]

@oneassist_in i brought a warranty extension plan for a vaccum cleaner. Upon claim, the person visited and said that requires more skilled person from company.
After the request was rejected and there is not way to connect your human customer care.

This not someting i paid for

[Nishant Solanki @Nishants05]

@oneassist_in Got call from One assist team laat week after the post on X and was assued to sort the issue. In next 1-2 days.

Awaiting fro resolution.

[Nishant Solanki @Nishants05]

@oneassist_in SR ID 43966006

[Nishant Solanki @Nishants05]

@GTPLHathwayLtd Yes finally resolved after spending so much energy on folloups and complaints. Highly dissatisfied with quality of service. Kindly compensate the dealy with addition in validity of plan.

[Nishant Solanki @Nishants05]

@GTPLHathwayLtd @GTPL_Care Raised request for connection transfer on 7th April. All formalities and payment compelted yet shifting not done. Called customer care, raised complaint today. Within one hour received sms of closing. No communciation, no resolution. Worst service.

[Nishant Solanki @Nishants05]

@GTPLHathwayLtd Also you are not taking any actions to prevent such incidents as inpite of escalating the issue your team is least bothered.

[Nishant Solanki @Nishants05]

@GTPLHathwayLtd I don't want any hollow consolations as nothing happens with it. Need the connection to be shifted today only. Kindly confirm the same.

[Nishant Solanki @Nishants05]

@GTPLHathwayLtd No communication from any gtpl team member yet. Do confirm whether the connection transfer shall take place or I need to take necessary steps.

[Nishant Solanki @Nishants05]

@GTPLHathwayLtd

[Nishant Solanki @Nishants05]

@GTPLHathwayLtd While we are discussing here, I got this sms now. REDICULOUS!
# Dear Customer, your Service Request No. 33105475 is now resolved. Appeal within 30 days if not satisfied with the resolution. Click https://t.co/qRCr84BuMf to download GTPL Buzz App manage your accounts -- Team GTPL

[Nishant Solanki @Nishants05]

@GTPLHathwayLtd SR. No. 33104522

[Nishant Solanki @Nishants05]

SR No. 33104522

[GTPL Hathway Ltd @GTPLHathwayLtd]

@Nishants05 This is not the experience we want you to have. Kindly DM your account number, mobile number for further assist you.

[Nishant Solanki @Nishants05]

@tata_cars @Tataev pls look into it.

[Nishant Solanki @Nishants05]

@TataMotors @tata_cars
Dear Tata auto, sharing a worst experience with you. Met with an accident on 2nd Dec. and gave car to service centre on 3rd Dec.

Till now it is not fixed and service centre is delaying and giving to rediculas insurance quotes.

[Nishant Solanki @Nishants05]

@tata_cars @TataMotors Done