nitin duggal

[nitin duggal @NitinDuggal]

@MGSelectIndia See the standard responses and from last 1 + month on public platform . No specific timeliness, nothing .

[nitin duggal @NitinDuggal]

@MGMotorIn All bling bling , . There 360 camera , blackout issue is being raised and is pending for over and year and more . Evertime you followup , response is we are working and we will need more time to get back . This is the state of MG motors.

[nitin duggal @NitinDuggal]

@MGSupportIndia @MGmotor @jswmotors @ParthJindal11 @TeamBHPforum @autocar See we have new benchmark by MG and JSW. It over month now and OEM is still figuring how to resolve issue and again I am sure will get a standard revert- we are working please allow us some more time . And yes ,no timeliness ,nothing . Shall I take it to local garage @brotomotiv

[nitin duggal @NitinDuggal]

@MGMotorIn @jswmotors Dear MG Customer Support Team,

I am writing to formally escalate a persistent and serious issue with the 360-degree camera system in my MG Hector Plus.

For approximately the last 2.5 years, the 360° camera screen has intermittently gone completely black.

[nitin duggal @NitinDuggal]

@MGSupportIndia @MGmotor @jswmotors @ParthJindal11 @TeamBHPforum @autocar MG India after 20 here and is response is we are working , no timeliness no commitment . Don't your team trained enough to address the issues of your own product . Disappointment with no limits .

[nitin duggal @NitinDuggal]

@MGSupportIndia @MGmotor @jswmotors @ParthJindal11 @TeamBHPforum @autocar MG team still figuring out the issue , we have almost reached 30 days of you team try to invent what to revert and hopefully resolve the issue

[nitin duggal @NitinDuggal]

@MGSupportIndia @MGMotorIn @jswmotors @MGmotor team this very https://t.co/lBvaIADBZS's about 20 days now since concern raised here and team is clueless and no revert on a basic query that what work is done in the past and what is the plan to address the issue @TeamBHPforum @autocarindiamag

[nitin duggal @NitinDuggal]

@MGSupportIndia @MGMotorIn @jswmotors As an OEM you don't have clarity on how to address the issue in your product. This is very concerning. Also please avoid unnecessary calling if you you don't have the information which is being sought for long now

[nitin duggal @NitinDuggal]

@MGSupportIndia @MGMotorIn @jswmotors . It's been 10 day and yet your team not able to share the simple information on what work is already done on this issue and what will be next plan of action to address this. And you expect me to send the vehicle to workshop with any clarity .

[nitin duggal @NitinDuggal]

@MGSupportIndia So @MGMotorIn @jswmotors let's not play the game of opening and closing the ticket . I have asked very specifically to share the plan of action to resolve this basis what has already been done on the car.Sending vehicle again and again without any clarity is not helping

[nitin duggal @NitinDuggal]

@MGMotorIn @jswmotors Please treat this matter on priority and provide a concrete resolution plan rather than advising me to continue waiting for an unspecified future software update.

[nitin duggal @NitinDuggal]

@MGMotorIn @jswmotors and coordinating directly with the dealership/service centre for resolution.

I have been using the vehicle since 2023, and I expect a critical feature such as the 360° camera system to function consistently and reliably.