Nitin Kumar

[Nitin Kumar @NitinKumar2019]

Worst quality from Maruti on Grand Vitara. Please change the seat

[Nitin Kumar @NitinKumar2019]

@NexaExperience @Maruti_Corp

[Nitin Kumar @NitinKumar2019]

@NexaExperience @Maruti_Corp

[Nitin Kumar @NitinKumar2019]

@akshatgupta1990 The booking is in the name of Nitin Kumar… there is no Booking ID either… Your systems need to improve a lot

[Nitin Kumar @NitinKumar2019]

@akshatgupta1990 So much inconvenience for me!! Had you gone through the same, you would have opted to go out for having a South Indian food. Isn’t it??? Please get your team organised

[Nitin Kumar @NitinKumar2019]

@akshatgupta1990 New user discount that was applied initially has also been removed, blaming me that I didn’t check the relevant box… Your executive isn’t aware that new user discount is applied automatically in the first order…

[Nitin Kumar @NitinKumar2019]

@akshatgupta1990 Asked your executive to change it… Only dishes were changed… people remain unchanged.. told me management approval is required to do so and any cost reduction would be added to wallet… What the heck?

[Nitin Kumar @NitinKumar2019]

@akshatgupta1990 Nevertheless, I still took my chances to book it… Decided to alter my dishes and number of people well in advance… I tried to edit that in your portal… just to realise it’s a gimmick… I was not able to do so…

[Nitin Kumar @NitinKumar2019]

@akshatgupta1990 Feedback on Coox.. Unethical practices… 1) I was asked for Rs1500 to book a chef of my choice, but he was already booked. So, your executive told me that Coox would cancel the chef’s existing booking and take mine… Really?

[Nitin Kumar @NitinKumar2019]

@KamathRitu @LGIndia @ashok_chugh.... Contact this person. He may help as he is the Head of Customer Service, LG Electronics India

[Nitin Kumar @NitinKumar2019]

@LGIndia Service request No. RNP220322013599.. The engineer assigned Shiv Kumar with mobile no. as 8376901153 has not been answering his calls. Your Noida CCO Pooja Mathur is also not answering the calls..Your service levels have come down... Please get this resolved immediately

[Nitin Kumar @NitinKumar2019]

@arajgupta @LGIndia @ashok_chugh.... Contact this person. He may help as he is the Head of Customer Service, LG Electronics India

[Nitin Kumar @NitinKumar2019]

@ashok_chugh would you please bother to look into this? You are having an illustrious career with LG with the recent promotion in Jan 2022. Congratulations, but service levels have gone for a toss. Chasing your guys for last two days to get AC serviced and now I have to tweet you

[Nitin Kumar @NitinKumar2019]

@ashok_chugh @LGIndia Finally, found Mr. Chugh. Guys, he is the Head of Customer Service, LG Elect, India. Mr. Chugh a few months back you wanted Qantas to listen to you, but ARE YOU LISTENING TO US?? Shiv and Pooja of your company have ignored multiple calls to get AC serviced.

[Nitin Kumar @NitinKumar2019]

@ashok_chugh @LGIndia Finally, found Mr. Chugh. Guys, he is the Head of Customer Service, LG Elect, India. Mr. Chugh a few months back you wanted Qantas to listen to you, but ARE YOU LISTENING TO US?? Shiv and Pooja of your company have ignored multiple calls to get AC serviced.

[Nitin Kumar @NitinKumar2019]

@LGIndia Finally, Shiv Kumar answered the phone and told me that he would be able to do the Split Ac service in 3-4 days. And he tells me after chasing him for two days. Are you guys even respect your customers' time?? Pathetic service levels

[Nitin Kumar @NitinKumar2019]

@LGIndia @TRA_Research @ncmoulee Get your researcher to look at social media to assess true service levels provided by LGIndia.... Could you please publicize the methodology behind your rankings?? LG can't be the most trusted brand for sure. People are being harassed @LGIndia Pathetic!

[Nitin Kumar @NitinKumar2019]

@LGIndia Service request No. RNP220322013599.. The engineer assigned Shiv Kumar with mobile no. as 8376901153 has not been answering his calls. Your Noida CCO Pooja Mathur is also not answering the calls..Your service levels have come down... Please get this resolved immediately