@IndiGo6E Absolutely appalled by the terrible customer service today. Stuck in traffic, I informed customer care I’d be 5 mins late for bag check-in, expecting understanding. Ground staff gave no proper directions, kept sending me around, and refused to help.
@IndiGo6E To add to this, I informed customer care I’d be 5 mins late, and they assured me they added a remark to my ticket and that ground staff would be informed. However, the ground staff claimed no information was passed to them.
@DoorDash_Help I ordered on the app last Sunday but it was never delivered, nor did I receive a picture of where it was placed. My refund request was rejected without any reasons cited. Moreover, customer support was not at all helpful.
I reached out multiple times, and each time they gave me a standard response, stating that they escalated the issue and I would receive a follow-up email within 24 hours. However, that never happened, just like my order didn't get delivered.
Not sure how useful it will turn out, but we should try as hard as we can, and at least let them hear the voice. Solidarity with the students!
https://t.co/0loEGaGpQE
JNU is just one college.
There are nearly 40,000 colleges in India.
I understand it is important. But there is a limit to how much importance and attention one college gets.
There are more important issues in a country of 1.2bn people I am sure.