@RiversideUK please can you check Income Admin team - I am continually chased by them for a matter riverside have confirmed that I should not be chased about. There’s clearly a disconnect.
@British_Airways@British_Airways A rep from your company offered to change my flights to another destination free of charge (lines recorded), however despite accepting incorrect info was provided, are not honouring. Is this expected of BA? Thanks
@British_Airways A rep from your company offered to change my flights to another destination free of charge (lines recorded), however despite accepting incorrect info was provided, are not honouring. Is this expected of BA? Thanks
@HeathrowAirport@etihad I was told at 8am that flight is cancelled. It’s now 3pm and still no update on updated flight details . Who can help urgently pls?
@Origins customers beware - site still adverting free gift set with over £99 spend despite it not being available. I was emailed by customer service 10hrs, but strangely still falsely being advertised.
@kiwicom247 Hi, to be clear on the issue. I booked 4 flights through Kiwi. The airlines have confirmed they refunded full amounts, yet Kiwi have withheld £400. Email support is saying they cannot help and can provide no further detail.
@kiwicom247 Quite shocked by the service Kiwi is providing on my refunds for flights. Provided £1.5k of the £1.9k cost, but unable to tell me why/where the remaining £400 is missing.