I'm addressing exactly this in my fic ☺️
https://t.co/wP3nMkT3rX
but canon-wise, i want to believe that the creators are intentionally leaving it out there, they're not finished with Hazbin hotel. I'm still holding hope that more is to come for Charlie, the protagonist.
It should be a GOOD thing that people are discussing Charlie’s flaws. Raising questions on a character’s morals and intent is what makes her and the story engaging. But by constantly defending and dismissing those who criticize her, you’re basically outing her as one dimensional.