Noah Lee

[Noah Lee @Noahbot]

@TheCriticalDri2 Read the article. The take is a bit more nuanced.

[Noah Lee @Noahbot]

@Nerdrotics I liked it. Sure, it could have been an episode or story arc of the show, but it was far and away better than the sequels. Loved the action, the creatures, and the ending. It was gloriously cheesy. Was it perfect? nope. Did I enjoy myself? yup!

[Noah Lee @Noahbot]

@BenHadley For now…

[Zach Shefska @shefska]

I just mystery shopped 100 car dealers with AI agents... in a room full of car dealers.

On Tuesday, Paul J Daly and Kyle Mountsier kicked off the first-ever Auto Industry AI Summit. As the keynote speaker, I didn’t want to give a boring talk ... I wanted it to be engaging and thought provoking. So, I deployed AI agents to mystery shop 100 dealerships in real-time while I was on stage.

The result? Total transparency (and some chaos). As I presented, the dashboard behind me flashed live updates: "Olivia Marston received an OTD quote from Warner Motors." It was wild.

Well now, two days later, I want to share the importance of this exercise more broadly. Was mystery shopping 100 car dealers (in a room full of car dealers) with AI a fun and engaging gimmick? Sure, but it was also a demonstration of how fundamentally AI changes retail automotive and what comes next.

The AI agents that mystery shopped those 100 car dealers captured over 160 pieces of data in each interaction. Was the dealer's online price FTC compliant? Did they respond with an auto-responder or a human? Did they give us the out the door price like we requested?

AI agents allow us to get answers to these questions (and so much more) in an organized and auditable way. Third parties (like CarEdge) can use this data to score dealers on their operations. This is a huge step forward for retail auto. AI agents are a force for positive change towards fairness, efficiency, and transparency for both consumers and dealers. And this comes at a time when regulatory and competitive pressure is building.

Of the 100 dealers we contacted via email and sms, within 24 hours:
- 92 replied within 24 hours
- 62 provided some price information
- Only 33 provided a full, requested OTD price breakdown
- The average response time was ~1 hour

Many of the OTD price breakdowns we received did not match what the dealer had advertised online. Some dealers added additional products that we did not request, others did not disclose their doc fee in their online listing, etc, etc.

What happened then?

Two things:
1. The AI agent negotiated off the add-ons; and
2. CarEdge graded that dealer and shared the receipts publicly on our our Dealer Transparency Index

At CarEdge, we’ve already scored nearly 12,000 dealerships on our Dealer Transparency Index. AI agents are the heavy lifters that make this possible, providing an auditable way to ensure fairness for both consumers and dealers. The 60% of "A" rated dealers are leading the way, while the 10% in the "D" and "F" categories have some work to do.

The genie is out of the bottle. Just like the arrival of the internet in the 90s, AI is fundamentally shifting car buying forever. Regulators will demand transparency, and consumers will demand an "A" grade.

Welcome to AI-enabled car buying, where transparency, fairness and efficiency are rewarded.

[Noah Lee @Noahbot]

@GaryWinslett Best weather in the country!? I’ve lived here my whole life and that is never something I or any other sane person has thought haha. I guess if you like diversity of weather it’s great.

[TUPACABRA @tupacabra]

AFRO MAN now controls all spice production in the imperium.

[Noah Lee @Noahbot]

Wild!

[Dr. Alex Wissner-Gross @alexwg]

https://t.co/N2AwpI9f8m

[Noah Lee @Noahbot]

@tjl Govt. funded bidets for everyone!

[Noah Lee @Noahbot]

Coming to a car dealership near you

[Trung Phan @TrungTPhan]

the CFO explaining to the CEO that AI agents are shopping on behalf of consumers and grinding the margins down to zero by negotiating 24/7/365

[Noah Lee @Noahbot]

@tjl Definitely performing a routine that is probably pulled from mo-cap but they are also providing tens of thousands of hours of training for these things in a virtual environment which is neat. Will be impressive when it can react to an unpredictable human.

[Noah Lee @Noahbot]

@thecavemommy Grand Highlander

[Noah Lee @Noahbot]

@ORIGINBJJ All of em!

[Noah Lee @Noahbot]

@SpeedSportLife @Motor1com SavageGeese managed to post a chart that Honda came up with where it sits between the SI and the Type R as their "Grand Tourer". "It's a car to go on dates in" was another quote. It's the CRZ all over again to me.

[Noah Lee @Noahbot]

@SpeedSportLife EV Tacoma?

[Noah Lee @Noahbot]

@CarBusinessMan This is the way.

[Noah Lee @Noahbot]

@mattwritesbooks Siiick. Hope it takes off bro. I read the first part on your substack yesterday.

[Noah Lee @Noahbot]

@mattwritesbooks Stoked.

[Noah Lee @Noahbot]

@masonwarner Sloppy

[Noah Lee @Noahbot]

@ORIGINBJJ Sign me up!

[Noah Lee @Noahbot]

@GaryWinslett Congrats!