@axynim The entire facility at the Washington DC facility is powered down while maintenance is being performed on critical power systems.
Until this is resolved all customer game servers deployed in this datafenter are unavailable. This will be completed in a short few hours.
Servers in Washington DC will be going offline for a maintenance window starting now. We estimate the maintenance to be completed no later than 12.30AM. Servers in other regions and access to our website for all other customers is unaffected. Thanks for your understanding.
@KlokworkKro The current maintenance window is another attempt by the Washington DC datacenter team from Tuesday.
All other datacenters are still fully operational. More informational at: https://t.co/cqHkQbAQFJ
Due to unforeseen issues with a core datacenter provider: our team is migrating core database and infrastructure to a new provider. This should be a short migration window.
https://t.co/8NdHGy4i1U
The maintenance window has now closed and is completed. All gameservers and access to Nodepanel have been fully restored. Thanks everyone for your patience while our teams worked through it all.
GGHF
In summary: from 4:30-8:30PM CST Tuesday, July 19th:
- All gameservers in Washington DC will automatically shut down
- All gameservers in other locations will remain online for the duration, but will not be available to be managed.
- Nodepanel and other services will be offline
Nodecraft will undergo maintenance in a short few-hour window tomorrow that will impact customer servers in the Washington DC datacenter. Additionally, Nodecraft core services will be down for maintenance for this window.
Subscribe for updates here:
https://t.co/UHknGw2j4r
Due to unexpected issues, we have temporarily disabled Paypal payments at Nodecraft.
💡If you have an open invoice you can add a card to make a payment. If you need help paying due to this limitation please contact our support team.
Due to unexpected issues, we have temporarily disabled Paypal payments at Nodecraft.
💡If you have an open invoice you can add a card to make a payment. If you need help paying due to this limitation please contact our support team.
We have a HUGE announcement-- You've been asking for this for ages, and we're here for it! 🐏🐏
We are DOUBLING the amount of RAM on all plans that we offer! Check out our exciting blog post on this FREE update here: https://t.co/HwZEa5QTTR
We are currently monitoring an issue with our core API server. Our on-call staff have been alerted and are investigating. Running game servers are unaffected.