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@ReverseRogu Hey there! We're really sorry to hear you've been locked out of your files for a few days. We understand how frustrating that can be. This sounds like something our team needs to investigate directly. Please reach us at [email protected], and we'll look into it right away.
@ReverseRogu Correct, the grayed out one will no longer be supported. That said, before downloading, make sure you verify that the publisher is "Nord Security" 🙌
@SAP127001 Hello again! Yes, we encrypt it. However, at the moment we do not take the original file metadata (for example, when the file was created or the GPS location where it was created). During upload, we generate our own metadata (such as Date Added), and that data is encrypted.
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@Collectivetrau2 Hello! Currently, we do not offer a feature of automatically uploading new photos to NordLocker, and you would have to upload them manually. -N.F.
We have no idea what you store in NordLocker. Let’s keep it this way.
NordLocker is built on zero-knowledge architecture, meaning no one but the user knows what’s in the encrypted file. Here's exactly how it works: https://t.co/NYNqzRAiBW
@opuscontinuum Hello there. We are very sorry to hear that! It would be great if you could reach out to us at [email protected] so we can take a closer look at the issue. -N.F.
Drumroll, please! ��
The long-awaited Request Files feature is out! Now, NordLocker allows you to collect encrypted files by creating a secure link. Check it out: https://t.co/dwqZOirnbm🛡
@MAGATwinkLust Hello there! If you are experiencing any issues with the NordLocker service, please do not hesitate to reach out to us via DM, we will do our best to help out! -N.F
@cryptonym_R5 Hello and thank you for the suggestion! We appreciate your feedback and make sure to pass it to our team for further consideration.🙇♂️ -Neo
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@njkv1997fin Hello there, Niko. We are sorry to hear of your frustration. Could you reach out to us via DM with more information about the issue? We would be glad to help! -N.F.
@opuscontinuum Please check your messages, we have sent you a DM! In case you do not see it, please reach out to us at [email protected] instead. Thank you! -N.F.
@wvheerden Hello, Will! Custom icons are not managed by us, as such, you would have to reach out to the creators of these icons to see if they can add one for NordLocker. -N.F.
@EvgeniNabokovEn Hello! We would suggest reaching out to our support team at [email protected] and they will investigate your situation as soon as possible. - K.S