Notion Support

Official @NotionHQ support. Here to help with bugs, billing, account access, and product questions.

[Notion Support @NotionHelp]

Hi there - additional Notion credits can’t be purchased through Apple in-app subscriptions. If you’re a workspace admin, try managing credits from Notion on web/desktop: Settings → Access & billing → Notion credits → Add Notion credits. If you don’t see that option, please email us at [email protected] from the email address associated with your Notion account so we can review.

[Notion Support @NotionHelp]

Want to get more out of Notion AI? Start with the Notion AI Path in Notion Academy: https://t.co/d6TFM7QgjP

You’ll learn how to use Notion Agent for personal productivity, build Custom Agents for your team, and scale AI confidently across your organization.

Finish the path, test your knowledge, and earn your Notion AI badge ✅

[Notion Support @NotionHelp]

@Ste_Caddy Checking in here to let you know that the engineering team took a look at this issue, including the screenshots you sent. While there's not an exact date we can share yet, they will be putting in a fix for this issue 🙌

[Notion Support @NotionHelp]

@Ste_Caddy @NotionHQ Hi there, thanks for flagging and we'd be happy to take a look at any screenshots. Feel free to send via DM if you'd prefer.

[Notion Support @NotionHelp]

On a Business or Enterprise plan? Use Notion dashboards to bring key info from across your workspace into one focused view: https://t.co/pFWtLiZiFS

You'll be able to track projects, goals, docs, and team updates, all without hopping between pages.

[Notion Support @NotionHelp]

Hi Raja — we definitely understand the urgency of this, and for your privacy and security, we’ll continue handling this through your existing support ticket rather than over social. Our team has your request and any duplicate tickets about the same issue will be merged into the original thread so we can keep all details in one place. Thanks for your patience as we investigate.

[Notion Support @NotionHelp]

Want your custom agent to get better over time? (Us too).

This guide walks through practical best practices: tightening instructions, testing, iterating, and improving reliability 👉 https://t.co/qclxjS1eoR

[Notion Support @NotionHelp]

Whether you’re a dev, a researcher, a content creator, or a team of one just looking to organize your travel fun, Notion MCP is an incredibly powerful way to connect your favorite AI apps directly to your Notion workspace.

Let us know if there’s any questions we can answer 👉 https://t.co/HQrkCbcbft

[Notion Support @NotionHelp]

Thanks for letting us know - that's definitely not the experience we want you to have. It's possible that if changes were made offline / not fully synced before the hard reset, they may not have uploaded. Can you send us an email to [email protected] from your account email address so we can take a closer look?

[Notion Support @NotionHelp]

Appreciate you flagging this. If you haven't already, send us a message in Notion by clicking ? at the bottom right on desktop (or in your sidebar on mobile), or email us at [email protected]. Let us know the email addresses involved and the workspace name and we'll look into this for you.

[Notion Support @NotionHelp]

@Northern_Pearl_ @akothari @NotionHQ @ivan Hi there - happy to help 👋 Can you share any more info about what you're experiencing? Feel free to DM us with any relevant screenshots so we can take a closer look.

[Notion Support @NotionHelp]

@panosmek @akothari @NotionHQ @ivan Hi Panos, we found your ticket in the queue and will be taking a closer look. We'll follow up there with any additional updates - thanks for your patience in the meantime.

[Notion Support @NotionHelp]

Centralized information + customization + easy access = the company wiki of your dreams 💭

This guide breaks down how to build a wiki in Notion: structure that scales, clear ownership, templates, and simple habits that keep knowledge current.

Read it here: https://t.co/FLphjJ9rQF

[Notion Support @NotionHelp]

@jastej_luther @NotionHQ Hi there! Notion doesn't currently have a native Linux desktop app, but Notion does work on Linux via web browser.

No ETA to share on a Linux desktop app yet, but we've logged the request.

[Notion Support @NotionHelp]

@mark_bradford @NotionHQ Love that you're trying out Tabs! Quick checks - does this still happen after refreshing/restarting the app, or in an incognito window / a different browser? If it does, DM us with your device + app/browser version so we can dig in.

[Notion Support @NotionHelp]

Connect your favorite tools to the Notion API, without the headache 💆

This guide walks through what you need (integration + auth), how to wire everything up, and how to start building workflows that keep Notion in sync with the rest of your stack.

Get started: https://t.co/EiSocqVRIn

[Notion Support @NotionHelp]

Hi there, happy to help. Can you please DM us:

1) Affected agent URL(s)
2) Link/screenshot of a failed run showing the exact access error
3) When it started + whether sharing/permissions/integrations changed
4) Thumbs-down one failing run so we can inspect it

If you’re open to it, include your workspace/team name in the DM too. Thanks!

[Notion Support @NotionHelp]

Never get stuck without a clipper again ✂️

Trying to save a web page to your workspace so you can read or edit it later? Use Notion Web Clipper to save it in a couple clicks: https://t.co/X4V7KIClc9

[Notion Support @NotionHelp]

Notion AI 🤝 Jira

If you’re looking to level up your workspace setup, try connecting Notion AI with your Jira site to bring in all the info you need to from your projects. We break down the details here: https://t.co/EfWo0MFtmh

[Notion Support @NotionHelp]

Thanks for reaching out about this. Free trials on Business plans automatically renew into a paid monthly subscription unless you cancel before the trial ends. You can find more info here: https://t.co/wdEkKkirgu

At the moment, we’re not able to locate a support ticket associated with your info in our queue. If you contact support from within the app, or email us at [email protected] with the email address tied to your workspace, we can take a closer look for you.