Notion Support

Official @NotionHQ support. Here to help with bugs, billing, account access, product questions, and share some tips & tricks along the way.

[Notion Support @NotionHelp]

Allow us to reintroduce ourselves: we’re @NotionHelp 👋

Need help with Notion? Tell us what’s happening, what you expected, and where you’re using Notion — web, desktop, iOS, or Android.

For your own safety, please don’t post private info like emails, workspace URLs, billing details, or account data publicly. If we need details, we’ll move to DM or support.

Looking forward to helping you 🫡

[Notion Support @NotionHelp]

Hi Varun, you can resubmit your connection and the team will take another look. If you can share another method to use the BugCap connection, i.e. making it clear in the description / on the website how to connect it outside of the browser extension, that will help give more context during the review!

[Notion Support @NotionHelp]

@Nichola02685294 Hi Nicholas, thanks for reaching out about this - can you reach out to us at [email protected] so we can take a closer look for you?

[Notion Support @NotionHelp]

@varun_daram Hi Varun, thanks for the follow up here - we've shared this update with the team and they're investigating. We'll keep you posted with any updates!

[Notion Support @NotionHelp]

@varun_daram Hi Varun, thanks for flagging this! We'll take a look and let you know if we need any more info.

[Notion Support @NotionHelp]

@howdy39 情報をご共有いただき、ありがとうございます。担当チームに共有し、調査を依頼いたします。

Thank you for sharing this information via DM. We’ll pass it along to the team for investigation.

[Notion Support @NotionHelp]

@tregoudeau Hi Deau, to protect your personal information, we sent you a DM to follow up.

[Notion Support @NotionHelp]

@tregoudeau Hi Deau, appreciate you reaching out about this. Can you please reach out to [email protected]? Our team will be able to review your account details more closely and assist you from there. Thank you!

[Notion Support @NotionHelp]

@alexdominic_ Hi Alex, thanks for reaching out about this - we found your ticket and are taking a closer look. We'll follow up with any additional details on the support ticket thread.

[Notion Support @NotionHelp]

@MIRobid Hi there, we took a closer look at your ticket and it looks like it's been resolved! Let us know if you need anything else.

[Notion Support @NotionHelp]

@notionmartin @colebemis Hi Martin, thanks for sharing with us! Taking note of this feedback and sharing it with the team 🙏

[Notion Support @NotionHelp]

@yuki7567 This is on our radar and we've routed this to eng team to take a closer look - thanks for sharing!

[Notion Support @NotionHelp]

@DeerDeer_Li Hi Lulu, thanks for reaching out about this. Can you please DM us your ticket number so we can take a closer look?

[Notion Support @NotionHelp]

@alexyovkch1192 Thanks for reaching out about this - we're manually reviewing your ticket and will follow up there directly with any updates.

[Notion Support @NotionHelp]

Thanks for reaching out to us about this! This is something we're looking into. Could you DM us your phone model, Android and Notion app versions, and keyboard name?

If possible, please also include a short screen recording. Does the cursor jump after converting text to kanji, or while you’re still typing?

[Notion Support @NotionHelp]

@Prad3eV Following up here - we finished our review and responded to your support ticket directly. Let us know if you have any other questions!

[Notion Support @NotionHelp]

@Prad3eV Hi there, thanks for reaching out. We’ve located this ticket on our end, and we'll have our team take a closer look. To protect your account information, we’ll follow up with you directly by email.

[Notion Support @NotionHelp]

@acornman_ Hi Bryan, can you please try reinstalling the web clipper from https://t.co/XRA8WK0CV0? Let us know if that helps!

[Notion Support @NotionHelp]

Hi Weiliang, thanks for flagging this. We’d like to investigate the workspace suggestions you’re seeing. Please reach out to us at [email protected] and include the email domain, a screenshot with personal details redacted, and the names of the suggested workspaces so we can take a closer look.

[Notion Support @NotionHelp]

@notionmartin Thanks for the thoughtful suggestion, Martin! We're always exploring ways to make navigation and Settings easier to access, though we don't have a specific change to share right now. Taking note of this feedback for our product team 🙏