@bubbafat Hi Robert! Send an email to [email protected], they can help! Include your wife's email address in your message so they can look up the order. :)
@mhiszem Remove the batteries then hand wash the belt and padding on the nexus with warm water and a little bit of soap. Take care to not submerse.
Clean the inside of your battery compartment using rubbing alcohol on a q-tip. Hang dry before putting fresh batteries in.