Assistance is a legal right for reduced mobility passengers not a favor. @British_Airways@HeathrowAirport - I like to know how this happened and what you are doing about it
My elderly mother flew alone on @British_Airways BA226 ATL to LHR on Sunday with pre booked wheelchair assistance. At @HeathrowAirport T3, multiple attendants came and went with excuses - until she gave up and pushed her own trolley to arrivals. Unacceptable
#limitedmobility
Very disappointed with space NK and Royal Mail - placed an order on 10th of Feb - never arrived. Went through the Royal Mail machinery - still no package or any info where it is #spacenk#royalmail#nothappy