NueGo

India’s largest electric AC bus service 🚍 | Asia & India Book of Records 🏆 | Women’s reserved seats 👩🏻 | Sustainable Product | Download the NueGo app!

[NueGo @nuegoindia]

@Kpnaidu15 @redBus_in Hi, we sincerely regret the repeated delays and the harsh response you received. We have your PNR and have escalated the matter to the concerned team for priority review. Please allow us some time to verify the details and share an update.

[NueGo @nuegoindia]

@Shanaya652 @arunsharma_2003 Thank you for sharing the PNR details. Our team is reviewing this, and we request your patience while we work on it. We’ll get back to you soon.

[NueGo @nuegoindia]

@Shanaya652 @arunsharma_2003 Hi Shanaya, we have checked our messages but haven’t received a DM from your account yet. Kindly send your PNR and registered mobile number again via DM so we can verify the booking and assist you further.

[NueGo @nuegoindia]

@Shanaya652 @arunsharma_2003 Hi Shanaya, we’re reviewing your concern. Kindly share your PNR and registered mobile number via DM so we can verify the booking and update you on the refund status.

[NueGo @nuegoindia]

@kapil23161 As communicated earlier, your concern has been noted and shared with our team. We appreciate your patience and request some time to review this further and address the issue appropriately.

[NueGo @nuegoindia]

@magrawal26 Your concern has been noted and shared with our team. We appreciate your patience and request some time to review this further and address the issue appropriately.

[NueGo @nuegoindia]

Maybe the real flex is arriving well-rested.

#NueGo #NueGoBus #RoadTrips #SmartTravel #NueGoApp #BookBus
#SustainableTravel

[NueGo @nuegoindia]

@kapil23161 Hi Kapil, we understand your frustration, especially as you’ve mentioned this is a repeated issue. Your refund request has already been escalated for priority verification. Please allow the concerned team some time to complete the review and share a confirmed update.

[NueGo @nuegoindia]

@diphu2005 @jagograhakjago Hi Sanjay, we sincerely regret the concern caused by the route diversion without prior notice. We have received your PNR and escalated the matter to the concerned team for priority review. Please allow us some time while we verify the situation and share an update.

[NueGo @nuegoindia]

@Shanaya652 @arunsharma_2003 We’re sorry to hear about this experience and understand why it was upsetting. We request you to kindly share your PNR details with us so that we can get this checked promptly.

[NueGo @nuegoindia]

@nikhilagar76318 Hi, we sincerely regret the inconvenience caused. As confirmed, you arrived late at the boarding point and subsequently completed the journey on the shared PNR. Your feedback regarding the conductor’s communication has been shared with the concerned team to improve our service.

[NueGo @nuegoindia]

@NationFirs47970 @jagograhakjago @narendramodi Hi, we sincerely regret the inconvenience caused. Your refund of ₹637 has been approved and will be credited to your original payment source within 5–6 working days. Thank you for your patience and understanding.

[NueGo @nuegoindia]

@nikhilagar76318 Hi Nikhil, we sincerely regret the conductor’s behaviour and understand how disappointing this must have been, especially as a regular customer. We have received your PNR and escalated the matter to the concerned team for review. Please allow us some time while we investigate.

[NueGo @nuegoindia]

On-time departures are lowkey attractive.

#NueGo #NueGoApp #BookBus #BusTravel #RoadTrip #SustainableTravel #SmartBus

[NueGo @nuegoindia]

@ARNABAKG We are committed to ensuring our onboard amenities are regularly inspected and maintained to provide a seamless travel experience. Thank you for your patience, understanding, and valuable feedback. We look forward to serving you better on your future journeys.

[NueGo @nuegoindia]

@ARNABAKG We sincerely apologize for the inconvenience caused due to the charger issue during your journey. Please be assured that your feedback has been shared with both our Maintenance and Operations teams for immediate review and necessary corrective action.

[NueGo @nuegoindia]

@Shanaya652 @arunsharma_2003 Hi,we sincerely regret the confusion and the inconvenience caused during boarding. We understand how frustrating it must have been to be despite having a valid booking. Kindly share your PNR via DM so we can review the incident with the concerned team and assist you further.