NuPlay AI

Re-imagine CX and Enterprise Workflows with Our AI Solutions

[NuPlay AI @Nuplay_AI]

Nurix AI has acquired https://t.co/j2TcG3zhm2, expanding conversational AI across voice and chat for businesses in India and the Middle East.

https://t.co/j2TcG3zhm2 powers 20 million+ customer interactions every month. The acquisition builds on NuPlay, Nurix's flagship voice AI platform, adding https://t.co/j2TcG3zhm2's chat automation expertise and regional customer base with particular relevance for financial services and retail.

Gaurav Singh (@sgaurav) , https://t.co/j2TcG3zhm2's founder, has joined Nurix AI's leadership team, helping shape product strategy, enterprise go-to-market, and the next generation of AI agents.

As featured in The Economic Times: https://t.co/QFqgrKwNsc

[NuPlay AI @Nuplay_AI]

Some build for attention. We build for production.

Explore what production-ready AI actually means @ https://t.co/B86oeGOD9P

#Skywalkers #EmpireStateBuilding #Nurix

[NuPlay AI @Nuplay_AI]

April was the month AI stopped being a feature and became the operating system.

- GPT-5.5 rewrote its own servers before launch.
-Anthropic built a model too powerful to release publicly.
-Claude Design dropped Figma's stock 7% in a day.
-Google rebuilt its entire cloud platform around AI agents.
-Adobe killed Experience Cloud and replaced it with an agentic AI system.
-Microsoft redesigned ads for a world where AI does the clicking, not humans.

Six shifts. One month. One pattern: every major platform vendor independently decided that AI agents ARE the product now - not a feature inside the product.

We broke down what each one means for enterprises — and what to do about it before Q3.

Read the full breakdown:
https://t.co/PmZ7pQ2qlj

[NuPlay AI @Nuplay_AI]

Watch: https://t.co/IwSsktgRhZ
Read: https://t.co/B2g4dxhmD9

[NuPlay AI @Nuplay_AI]

67% of deals are lost because of poor qualification.
Not bad products or wrong pricing. Just the wrong leads, called too late.

35–50% of sales go to whoever responds first.
AI responds in seconds. Every time.

Check the comments for the full video and blog.

hashtag#SalesAI hashtag#LeadQualification hashtag#VoiceAI hashtag#AIAgents hashtag#NurixAI

[NuPlay AI @Nuplay_AI]

Artium Academy partnered with Nurix to deploy a Voice AI agent across three critical learner touchpoints — trial confirmation, inactive learner re-engagement, and no-show recovery.

The agent confirms demo attendance, supports rescheduling, and nudges learners back into class — all through natural, two-way voice interactions integrated with Artium's scheduling and outreach workflows.

Here are some thoughts shared by @KartheekNagasur , CTO and Swati Bajaj, Head of Product, Artium Academy.

🔗 Full customer story: https://t.co/QdffyCHpYu

[NuPlay AI @Nuplay_AI]

Why do customers hate call transfers?

Not because of the wait.
Because they have to repeat everything again.

The call moves. The understanding doesn’t.

In Episode 39 of #NexByNurix, we break down how multi-party call transfer fixes this with @amanshivamkumar

https://t.co/tuuEHr3mLB

[NuPlay AI @Nuplay_AI]

“Stop obsessing over the ‘best’ model. Make your system hold up in the real world.”

@amanshivamkumar (Engineering Lead @AI_NURIX ) at the @plivo panel on taking Voice AI from demo to production.

Noise, interruptions, latency, real users. That’s where things break.
Good to be in a room full of people building through it.

[NuPlay AI @Nuplay_AI]

AI agents vs human teams.
It is a comparison everyone talks about.
But almost everyone frames it incorrectly.

AI agents bring speed, availability, and cost efficiency.
Human teams bring judgment, empathy, and context.

The winning strategy is not choosing one over the other.
It is designing systems where both play their strengths.

[NuPlay AI @Nuplay_AI]

What a win for Team India! 📷 Even more exciting to see the same conversations unfolding on our ICC Insights agents in real time.

#T20Cricket #T20WorldCupFinal2026 #Team_India

[NuPlay AI @Nuplay_AI]

Most service failures don’t happen at resolution. They happen during transition.When customers repeat information after a transfer, context is lost, trust drops, and abandonment risk rises.

Multi-Party Call Transfer in NuPlay ensures context moves with the customer.If you're exploring what this looks like in practice, NuPlay is the answer → https://t.co/poxFW9EwwY #EnterpriseAI #CustomerExperience

[NuPlay AI @Nuplay_AI]

Imagine the frustration.

You explain everything.
You verify details.
The issue is clear.
“Transferring your call.”
And you start again.

Cold transfers move calls.
They don’t move understanding.

Multi-Party Call Transfer in NuPlay keeps context live and brings specialists as already briefed. https://t.co/40M4Mf11iK

[NuPlay AI @Nuplay_AI]

Cold leads sitting in queues?

That’s lost revenue.

In NEX Episode 38, Rohan Patra explains how Agentic AI calls back missed inquiries within minutes, re-engages prospects instantly, and scales outreach during high-response windows.

If you're exploring what this looks like in practice, NuPlay is the answer→ https://t.co/40M4Mf11iK

#VoiceAI #Lending #AgenticAI

[NuPlay AI @Nuplay_AI]

Introducing #NuPilot.

Built to partner with enterprises to design and deploy agentic systems that execute complex workflows across data, tools and processes, reliably and at scale.

For recurring, complex, structured work, it lets AI run end to end. https://t.co/qSX5oblqb3

[NuPlay AI @Nuplay_AI]

Guardrails are the foundation for employing AI at scale.

When volume grows and edge cases hit, guardrails decide if your system stays reliable or breaks trust.
In Episode 8 of #NexbyNurix, Anuj Modi explains what guardrails actually look like in production.

Deploy AI with real control and visibility:
https://t.co/40M4Mf0ttc

#AgenticAI #EnterpriseAI #AIinProduction

[NuPlay AI @Nuplay_AI]

We’re excited to help the @ICC launch an interactive AI experience for cricket fans around the world.
Fans can now engage with live matches through a conversational chat agent and a voice AI avatar, receiving real-time match insights and updates instantly.
It’s a new way to experience the game: more interactive, more accessible, and always on.
Explore it here: https://t.co/Nlj2lFDOyZ

[NuPlay AI @Nuplay_AI]

AI Agents Transforming Financial Operations

Want to deploy Agentic AI for your financial services workflows?
https://t.co/ZMhr88tJdo
#AIinFSI #AgenticAI #EnterpriseAI

[pushkar @thepushkarp]

if your voice agents blurt out their internal system prompt like this, you should come talk to us at @AI_NURIX ;)

[NuPlay AI @Nuplay_AI]

AI driven personalization can increase retail revenue by up to 40%.

Retail today is about instant answers, personalized journeys, and always on support. AI agents are helping retailers scale discovery, order support, and post purchase experiences without scaling costs.

Explore AI agents for retail
👉 https://t.co/G4NCyc8CeF
#Retail #AI #Ecommerce #CustomerExperience