Dear @MTNNG@MTN180 15 days later, I confirm that the blinking PON light on my router has been resolved.Thanks to Apollonia (CSR) and Ayo(Field Rep).I have re-subscribed and the service is active.Have also requested an 11 day compensation.Plz process @fccpcnigeria@ConsumersNCC
@hamsal80@MTNNG Hello @hamsal80 check my recent tweets and prepare for the ride. I hope they'll prove me wrong by shortening the length of your resolution time. All the best. #MTNFiberX.
@Morris_Monye FibreX is not better! FibreX is not betterFibreX is not better! FibreX is not better!FibreX is not better!FibreX is not better!FibreX is not better!FibreX is not better!
@MTN180 It's 12 days without Fibre X service. No resolution, no progress report call or email, no remediation. My Subscription expired 4/10. Where do I go from here? #TheExtramile more like the extra lie. @fccpcnigeria@NgComCommission@ConsumersNCC Save Nigerian customers from @MTNNG
@MTN180 It's 12 days without Fibre X service. No resolution, no progress report call or email, no remediation. My Subscription expired 4/10. Where do I go from here? #TheExtramile more like the extra lie. @fccpcnigeria@NgComCommission@ConsumersNCC Save Nigerian customers from @MTNNG
@MTN180 I messaged you in Jan & Feb 2026 no response, no installation, no refund. I demand immediate installation or full refund within 24 hours, or I escalate to @NgComCommission and @fccpcnigeria Enough is enough!
This anyhowness really needs to stop. @MTNNG moves carefree of the impact service failure has on the daily life and business of their subscribers; declaring mega revenue off mediocrity. @fccpcnigeria@NgComCommission@ConsumersNCC Please save subscribers.
@bidemi42@MTN180@MTNNG Same here last month when I had a renewal issue. 3 tickets raised, zero action. It's happening again. All I'm begging for is that they give us what we pay for. @fccpcnigeria, @MTNNG is clearly taking the Federal Competition and Consumer Protection Act (FCCPA), 2018 for granted.
@NwaAchara@ConsumersNCC@NgComCommission@fccpcnigeria@MTNNG@MTN180 It’s really crazy that @MTNNG knows they have a problem and they are still doing installation for something they know will not work. This is pure scam , why will you do a new installation for me and for 3 days it has not been activated . Why are you collect people’s money ?
@folakemishode@MTNNG@MTN180 Omo no be only you, mine even worked for few mins before PON signal light start to dey blink nonstop, i feel like smashing the router on the ground @MTN180 pleae and please do something bout this thing