O2

Hello, we're O2 in the UK 💙 Part of Virgin Media O2 #EssentialForLiving

[O2 @O2]

Say hello to summer freedom! 🍦☀️

From sun-soaked cities to spontaneous getaways, O2 lets you roam like you mean it.

We're the only major network that lets everyone roam at no extra cost in the EU, up to 25GB.

#RoamFreely

[O2 @O2]

@sundaygirl851 Hi Claire, we're sorry to hear you're having issues with your Vue codes. So we can take a closer look into this, please could you send us a DM? https://t.co/5pyLDJBC6r

[O2 @O2]

@s_andr87 Hi there,👋
We're so sorry to hear about your experience. We understand how frustrating it must be. Could you please send us a private message so we can investigate this further for you?

Thank you for bringing this to our attention, (cont) https://t.co/zGchNAe3Qu https://t.co/5pyLDJBC6r

[O2 @O2]

@debbiesthuglife Thank you for letting us know, Debbie. We're sorry to hear that we were previously unable to assist you, and for any inconvenience this caused. We recommend purchasing a Pay as You Go SIM from one of our stores, and calling our customer (cont) https://t.co/AQDOdmISYu

[O2 @O2]

@BabyfaceLau Hi Lauren, thank you for getting in touch. We're sorry to hear about this. Could you please send us a DM so we can take a further look into this for you? https://t.co/5pyLDJBC6r

[O2 @O2]

@ossyref1 Hi Paul, we're sorry to hear that you're experiencing issues whilst trying to purchase a phone from us. We'd like to take a closer look at this for you, please could you send us a DM? https://t.co/5pyLDJBC6r

[O2 @O2]

@ross_knight98 Hello Ross and thanks for getting in touch. We're sorry that you feel that way and that you haven't been able to get the issues resolved. Please send us a DM, and we'd be happy to help get this looked into. https://t.co/5pyLDJBC6r

[O2 @O2]

@pitbull3399 Hi Annie, we're sorry to hear that you've been facing issues making a payment. Can you please confirm if you've managed to sort this?

[O2 @O2]

@pchawla1980 Hi, we're sorry you've had such a frustrating experience getting set up, and appreciate how annoying it must be to repeatedly verify your email and still be unable to manage your account. May I ask whether you used the same email address (cont) https://t.co/asrPL65hGL

[O2 @O2]

@ozzybn1989 Sorry to hear that you're having signal issues in Westfield Statford JB. Can you enter the problem postcode/s into our checker, what does it say - https://t.co/vCFS5Rrq1A?

[O2 @O2]

@aimeelmccarthy Hi Aimee, sorry to hear that your new iPad still hasn't arrived. Did you receive any delivery details about it? What did the previous agents say? Please send us a DM so we can take look. https://t.co/5pyLDJBC6r

[O2 @O2]

@SeanRBarrett Hi Sean, we're sorry to hear that you're experiencing issues with your signal since joining us. You can check to see if there's an outage in your area using our My Network app. Additionally, you can report faults, test speeds and receive (cont) https://t.co/mSXu8qh1ZC

[O2 @O2]

@ryan180680 Hi Ryan, thanks for getting in touch and bringing this to our attention. Could you please DM us with more details so we can take a further look into this for you? https://t.co/5pyLDJBC6r

[O2 @O2]

@piersthompson82 Hi Piers, we're sorry to hear about the network issues you're facing. If you could please send us a DM and we'll be happy to assist you further. Thank you. https://t.co/5pyLDJBC6r

[O2 @O2]

@debbiesthuglife Hi Debbie, have you previously contacted us about changing from Pay Monthly to Pay As You Go? If so, what were you advised at the time? I ask because we may be able to arrange this for you, depending on where you are in your current Pay (cont) https://t.co/6l2K31ixKL

[O2 @O2]

@telthfc1973 Hi there, we're sorry to hear about the experience you've had with us after trading in your handset. We'd like to know more, to see if we can set things right. Please could you send us a DM? https://t.co/5pyLDJBC6r

[O2 @O2]

@adamuce1 We’re sorry to hear you’ve decided to leave after being with us for over a decade. We understand how disappointing it must be to feel you’re no longer getting the value you expect, particularly from O2 Priority. If you’d like us to take (cont) https://t.co/PYF36UdjMH

[O2 @O2]

@WSM_M5_broken We're sorry to hear about the network issues you've been facing. Please send us a PM via the link below so we can assist you further. https://t.co/5pyLDJBC6r

[O2 @O2]

@Slevern00p Hello there, and thanks for getting in touch. We're sorry that you feel that way about our application, we'll be sure to pass your feedback onto the relevant team. Is there anything else that we can help you with?

[O2 @O2]

@MerseyTrades Thanks for bringing this to our attention. Could you please confirm your device make and model, as well as the software version? Thank you.

[O2 @O2]

@justdfox Could you please attempt to clear the cookies and cache on the browser used to login and let us know how you get on? Thank you.