O2

Hello, we're O2 in the UK 💙 Part of Virgin Media O2 #EssentialForLiving

[O2 @O2]

Say hello to summer freedom! 🍦☀️

From sun-soaked cities to spontaneous getaways, O2 lets you roam like you mean it.

We're the only major network that lets everyone roam at no extra cost in the EU, up to 25GB.

#RoamFreely

[O2 @O2]

@Provo2026 Hi there,👋
We're sorry to hear you're having issues with your order.
Please send us a private message, and we'll be happy to investigate this further for you and take a closer look at the error you're receiving. https://t.co/5pyLDJBC6r

[O2 @O2]

@malcdav Hi there,👋
We're so sorry to hear about this experience.
We'd like the opportunity to take a closer look into your concerns and see how we can help. Please send us a private message, and we'll be happy to review this further with you. https://t.co/5pyLDJBC6r

[O2 @O2]

@Rossking80 Hi there, we're sorry to hear this. Please send us a DM so we can assist you further. https://t.co/5pyLDJBC6r

[O2 @O2]

@SmithLovelace We completely understand your point of view. When you place a pre-order, you expect the device to be available within the timeframe originally provided. Unfortunately, with some new device launches, demand can exceed initial stock allocations, (cont) https://t.co/BqTYTcD5NS https://t.co/5pyLDJBC6r

[O2 @O2]

@getmossfit Hi, thanks for getting in touch. We're sorry to hear that you're continuing to receive messages from someone you don't know, and we understand how stressful and disturbing this must be.

To help block the sender, please follow the steps (cont) https://t.co/5rxKHdriaq

[O2 @O2]

@Gmanajjs22 Hi, we appreciate you've had a poor experience. If you do change your mind and wish for us to take a further look for you, please go ahead and send us a DM. https://t.co/5pyLDJBC6r

[O2 @O2]

@I_am_Leighton_ Hi Andrea, we're sorry to hear about the poor order experience you've faced. Please could you send us a DM so we can assist you further? https://t.co/5pyLDJBC6r

[O2 @O2]

@lewisbyers92 Hi Lewis, we're sorry to see that you're currently experiencing issues with the network. In the first instance we'd always recomend checking our service status checker via https://t.co/O4yFV2rANq for any information about faults that may (cont) https://t.co/v2r1mQhItN https://t.co/5pyLDJBC6r

[O2 @O2]

@BantheGoldKit Hi there, thanks for getting in touch. We're sorry to hear about the signal issues you're facing. We'd recommend checking our signal status checker via https://t.co/NgyPkAFaST for live updates of any signal problems that may be happening (cont) https://t.co/OfNHgvYH2V https://t.co/5pyLDJBC6r

[O2 @O2]

@finndonn Hi Paul, we're sorry to hear that you're still experiencing ongoing signal issues. If you wish, please send us a DM via the link below so we can investigate further. https://t.co/5pyLDJBC6r

[O2 @O2]

@BrummyBoy13 Hi Pete, we're sorry to hear that what you were offered to upgrade would lead to you paying more. Could you please DM us so we can assist you further. Thank you. https://t.co/5pyLDJBC6r

[O2 @O2]

@vmanderton We completely understand, but if you wish for us to support you further via this channel, we ask that you DM us again so we can provide you with further updates. Thank you. https://t.co/5pyLDJBC6r

[O2 @O2]

@Ben_Mycroft Hi Ben, we're sorry that none of our stores around the Manchester City Centre area currently have stock. Unfortunately due to the high demand of the new Apple devices, any stock the stores receive generally tend to get sold quite quickly. (cont) https://t.co/z5Gp8AXvlU

[O2 @O2]

@thealiwrites Hi Ali, we're sorry to hear you've been experiencing service issues.

Please send us a direct message, and we'll be happy to investigate this further for you and provide an update. Once we have a few more details, we'll take a closer look at what's happening. https://t.co/5pyLDJBC6r

[O2 @O2]

@ceresmony Thank you for your message, we are very sorry to hear about the issue you are experiencing.

We kindly request that you direct message us, so we can further look into this issue for you.

Thanks https://t.co/5pyLDJBC6r

[O2 @O2]

@everyopinion01 Hi, we completely understand your frustration and appreciate that it is not ideal to be told a date for delivery, only for this to keep changing. If you'd like to send us a DM, we'd be happy to take a further look into what we can do for you. https://t.co/5pyLDJBC6r

[O2 @O2]

@monkeymoron Hi, we're sorry to hear you've been experiencing issues with your local mast. We understand how frustrating this can be.

Please send us a direct message, and we'll be happy to investigate this further for you. We'll check the latest (cont) https://t.co/D5S8GTyDGH

[O2 @O2]

@jamesdgreen02 We'd be happy to take a look at this for you and check the current status of your delivery. Please send us a direct message, and we'll investigate this further.