Our all-in-one solution and team of experts support organisations with media monitoring, webcare, chatbots and insights from data. | 🇳🇱 @OBI4wan | 🇩🇪 @OBI4wanDE
Vandaag is het Internationale Vrouwendag! 👩🦰 Lotte Verwijs is onze Head of Customer Success en bovenal een échte powervrouw. Zij ziet het belang van diversiteit en gelijkheid op de werkvloer. Wij zijn mega trots op alle vrouwen in ons team! 💪 #InternationalWomensDay
Help! Customer service is flooded with questions and customer satisfaction is declining due to increasing waiting times. Are you ready for a chatbot? 🤖 https://t.co/T4SqPS6x2w
There are countless organizations that use #chatbots, but which organizations are really doing this successfully? We have made a list of 10 organizations that use chatbots in an interesting, inspiring or playful way! 🤖 https://t.co/tlOV5TZ2Un
Help! Customer service is flooded with questions and customer satisfaction is declining due to increasing waiting times. Are you ready for a chatbot? 🤖 https://t.co/E8YhQXuguH
How can #WhatsApp contribute to more efficiency within your customer service team and more satisfied customers😃? In this blog, we take a close look at the many benefits of using WhatsApp as a customer service channel! https://t.co/7D4UxbIORr
We complain and we question things on social media, #messaging and review sites. So, what kind of tone of voice are you using with your (potential) customers? 🤔 Read this blog for the best tips and tricks! https://t.co/BQFIO1nFvQ
Omnichannel is a strategy in which all communication channels are coordinated for the benefit of the consumer😃. Wondering if this strategy is also useful for your organization? Read all about it in this blog👌!
https://t.co/oO5xoWjZQu
Help! Customer service is flooded with questions and customer satisfaction is declining due to increasing waiting times. Are you ready for a chatbot? 🤖 https://t.co/T4SqPS6x2w
Do you want to get started with media monitoring but you have no idea where to start🔍? We give you 8 tips that will help you become a real media monitoring expert. Read them in this blog!
https://t.co/wKjAB0ci3v
Omni channel is a strategy in which all communication channels are coordinated for the benefit of the consumer😃. Wondering if this strategy is also useful for your organisation? Read all about it in this blog👌!
https://t.co/oO5xoWBBf4
How can WhatsApp contribute to more efficiency within your customer service team and more satisfied customers😃? In this blog, we take a close look at the many benefits of using WhatsApp as a customer service channel!
Omnichannel is a strategy in which all communication channels are coordinated for the benefit of the consumer😃. Wondering if this strategy is also useful for your organization? Read all about it in this blog👌!
https://t.co/oO5xoWBBf4
Do you want to get started with media monitoring but you have no idea where to start? In this blog we give you 8 tips that will help you become a real media monitoring expert. Read on😄!
https://t.co/wKjAB0ci3v
Sunweb had the goal to increase their customer satisfaction😃. Are you curious about how they approached this? We interviewed André Tuinenburg, head of Customer Care at Sunweb Group, and we will take you through their process ✌️!
Read it here: https://t.co/ACUxcLPiqN
News🚀! The @Messenger API for Instagram will begin rolling out publicly, enabling businesses worldwide to integrate messaging from Instagram within OBI Engage👍. #effortlessengagement
https://t.co/h6ccLrqMv1
How can WhatsApp contribute to more efficiency within your customer service team and more satisfied customers? 📱📈 In this blog, we take a close look at the many benefits of using #WhatsApp as a customer service channel.
Read more: https://t.co/YOgPhGaUU0
How can WhatsApp contribute to more efficiency within your customer service team and more satisfied customers? 📱📈 In this blog, we take a close look at the many benefits of using #WhatsApp as a customer service channel.
Read more: https://t.co/YOgPhGsvLy
There are countless organizations that use #chatbots, but which organizations are really doing this successfully? 💯 We've made a list of 10 organizations that use chatbots in an interesting, inspiring or fun way!👌 https://t.co/KEKnr1b2ay
How far can you go with your online customer support responses🤔? In this blog we share some great tips and tricks regarding tone of voice✍️! https://t.co/BQFIO1nFvQ