Dear Jio,
Request ID SR0000284EOI
Number: 91-8031605386
my Jio AirFiber internet, which has not been working for the past four days. I had raised a service request earlier, but unfortunately, there has been no response or resolution so far.@JioCare@reliancejio please help.
@JioCare@reliancejio Due to the absence of effective support, I had no choice but to escalate the matter by tweeting on X. This situation has been highly inconvenient and unacceptable for a service provider of your caliber.
@JioCare@reliancejio I am writing to formally express my concern regarding the ongoing internet outage that began on the 11th. As a top-tier operator, we expect issues to be resolved within hours. However, I have observed that local operators are able to restore services within minutes
@JioCare@reliancejio This prolonged disruption has caused severe difficulties, particularly for those who work from home. Additionally, I have made multiple attempts to reach out through various channels, but there has been no proper customer support for AirFiber services.