@SkyHelpTeam you should be embarrassed by what you call 'customer service' - renewal increase after yr2 of 35%. Offered some money off after saying im cancelling. I then get charged £20 admin fee to take advantage of the discount offered to me 😂
@MadeToHelp guys like many others on this thread, i'm waiting for a refund (4 weeks now) and on top of that, today you incorrectly delivered 1 ceiling light (there were meant to be 2). Your customer service agents are AWFUL! can you help???
@virginmedia exactly how you treat loyal customers - "it's in our T's and C's".. I'm trying to illustrate to other prospective customers not to make the same mistake. If any other service provider cant deliver services, agreements are cancelled - customer service doesnt exist at @virginmedia
Everyone avoid @virginmedia like the plague! I'm moving to an area where they can't even provide services and am still being charged an early disconnection fee! Their reply 'save money by recommending us'.....erm no! #customerservicefails
@virginmedia know how to treat their loyal customers - moving out into a house where I can’t get virgin and being forced to pay £240 to cancel! Their customer service is appalling! I’m off to @SkyUK
@GettingPersonal hoping someone can get back to me today. If the times paper wasn’t available, I should have been told. I’m not happy to ‘make do’. I want avoid any negative reviews or comms so please help ASAP
@GettingPersonal ordered my grandad a special copy of the times newspaper for his 90th birthday on Xmas Eve. You sent the Nottingham post!! Please help me rectify fast or his present and special milestone is ruined!!
@O2 guys can someone help my fiancé? Called customer service and left on hold for 35min before being cut off. Now chat team are soooo slow. If it helps speed things up she’s a nurse and deserves your help. Can someone help?
@VoyagePriveUK can someone help me? Last minute flight changes and non existent transfers on our trip. Promise of compensation then complete silence from customer service. Poor form and hopefully something that can be resolved ASAP