The Oregon SafeLine and Oregon Child Abuse Hotline (855-503-7233) will get a system update between 7-9 a.m. this Sunday, August 3, 2025. During the update, we will continue to receive calls, but you'll be asked to provide a contact number. A screener will call you back shortly.
The ODHS office at 819 SE Malden St in Portland is closing early today, Thursday, July 31, 2025, due to HVAC issues.
If you need help while we wait for the office to reopen, consider one of these other options:
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- Visit https://t.co/hiE0EIVvO5, use the Oregon ONE Mobile app, or call 800-699-9075 to manage your benefits.
- Call the Aging and Disability Resource Connection of Oregon at 1-855-673-2372 or visit https://t.co/68B5Vk1dhX
- Call 855-503-7233 to report suspected abuse.
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Blog Post - When WOWtruck pulls up – kids will play!; WOWtruck, an 18-wheeler transformed into an activity and wellness center, visits Roseburg ODHS: https://t.co/fsvBQK0xrQ
Some calls to our phone lines, including the ONE Customer Service Center, are not going through. Our team is working to find the problem and fix it.
For help with your benefits:
- Visit https://t.co/Y9Q4Dy1Qmp
- Visit or call your local office
- Use the Oregon ONE Mobile app
UPDATE: Phone lines are currently down at the ONE Customer Service Center. You can get help with your medical, food, cash, and child care benefits by calling or going to a local office, or through the Oregon ONE Mobile app. Visit https://t.co/f4JgE0QqGk for more information.
🚨 Tsunami Advisory: Oregon Coast
Following an M8.7 quake off Russia, small tsunami waves (1–2 ft) may reach Oregon's coast tonight.
🌊 Stay OUT of the water and AWAY from beaches, harbors, & marinas.
⚠️ Dangerous currents possible—don’t risk it.
#TsunamiAdvisory#OregonCoast
Read more in Governor Kotek’s press release: https://t.co/S8dnmcSRTF
And hear directly from Fariborz in a special message here: https://t.co/ZTCIYicjB7
Today, our director, Fariborz Pakseresht, announced he will retire on Oct. 1, 2025. Thank you for everything, Fariborz!
Governor Tina Kotek has appointed ODHS Deputy Director Liesl Wendt to step into the director role after Fariborz retires. Congratulations, Liesl!
- Calling or visiting a local ODHS office
- Visiting our website at https://t.co/hiE0EIVvO5
- Or using the free Oregon ONE Mobile App
You can also try calling back later.
Thank you for your patience while we work to find a solution!
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We've gotten reports that some calls to our ONE Customer Service Center (800-699-9075) are not going through. We are working with our contractor to identify the issue and solve it. In the meantime, you can get help with your medical, food, cash, and child care benefits by:
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Reminder: Tomorrow, July 16, is the deadline to request replacement benefits for food purchased with SNAP that was lost due to the Alder Springs Fire in Deschutes and Jefferson counties. Start your request now: https://t.co/CW2xWli6W8
@DeschutesCounty
News Release - Oregon receives approval to extend the time allowed to request SNAP replacement benefits due to the June 2025 wildfires in Wasco, Jefferson, and Deschutes counties: https://t.co/bkIK0L5tFt