Use the @OXOSupport handle to get started. Then, let us know if you have any questions, overall concerns, or an issue that you think can be solved!
MAIN TWITTER
@quantum_pop
WEBSITE
https://t.co/7hkQosZr0v
@sandwichcipher We are looking into this bug. For now, email us your session ID and we'll get to work on a temporary fix for you. We have made a note internally to put a giant magnifying glass on this recurrence.
@magicraftcat No, the alpha is currently under deep development, meaning unsolicited access and the disobedience of the NDA contract can result in account repercussions and negative consideration on future Quantum Pop projects.
We are hoping to host another closed alpha/beta soon.
New alpha version incoming!
We have heard your complaints about A.I. issues and critical session errors. If you are currently struck by a problem, tweet us out and we'll give you the best way to counter it while we wait for the next patch.
Thank you!
@OXOSupport hey! I'm part of the alpha testing program and I encountered an issue where the redo and undo buttons do not work on an existing session that was before the new patch. 0.2.0 didn't have this issue. is there some type of fix or something?
Session ID: a12981
@jdal2700 In the meantime, archiving the session and then duplicating the asset layout to a new one should do just about the same as creating a whole new OXO project file, which is the only other solution. We are deeply sorry for this inconvenience. Check your email for free goodies!
@jdal2700 The latest 0.2.8 update semi-broke undo/redo procedures in specific projects after unintentional concerns with the structure and wellbeing of our artificial intelligence systems. We've completely reworked it in the next version that should reveal itself to the public soon.
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@_V_I_J_ The short answer is yes. Absolutely. The entirety of our product is triple-encrypted through a rigorous and painstaking process in order to offer the most cutting edge security features for your safety and privacy. However, we highly recommend setting a secure password and 2FA.
@OhYesBinch File >> Settings >> Security and Privacy >> Uncheck "Share personal information with in-game assets." This will prevent a rare bug from occurring which allows in-game assets to start using your personal information as actual functions and commands. We are working on a fix!
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@OhYesBinch We understand that sometimes it can be a little troubling to discover that your new NPC asset has started living a life of its own with details mirroring those of your own real life. To fix this rare occurrence, follow this path:
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@CorundumFeline Please allow between 24-48 hours for a response to any issue you may have. Meanwhile, be sure to check the Q&A archive for solutions and answers to common questions.
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@CorundumFeline OxO is an extremely new innovation in multiple entertainment mediums. Our goal is to offer unrivaled support for all our customers. Knowing this, please keep in mind that we are a small team, and while we wish we could cater to everyone instantly, we do have limits.
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@OXOSupport Whenever I spawn in a 3D humanoid asset, it starts generating its own behavior and acting strange. At one point, it even started telling me, "You need to help me get out of here!" This is scary, and I just want to make a game. how can I fix this bug???
@WackyFappy When you've done this, shut down and unplug your computer for at least one hour. Power it up again, uninstall our program, reinstall your operating system, reboot, and reinstall our engine. We know this is not an ideal solution, but we're working on a more intuitive fix.
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@WackyFappy First, be sure the engine is idle and not running any projects. Next, quit the application while holding CTRL for 5.16 seconds. The use of a stopwatch is recommended, as this must be timed correctly. If you don't, it'll only make matters worse.
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