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[OYO @oyorooms]

As checked, our team has connected with you and addressed your concern. If you could take a moment to share your feedback Mr, Reman, who assisted you, it would be greatly appreciated. Should you need any further assistance, please don’t hesitate to reach out. We're here to help. ~SP

[OYO @oyorooms]

Hi Suleman, we understand your concern regarding the room condition and the issues you faced with the AC, water, cleanliness, and refund. We’re checking with the concerned team on priority and will provide you with an update at the earliest. Please allow us some time to review the matter and assist you with the appropriate resolution. ~RN https://t.co/e9vWVnAqPN

[OYO @oyorooms]

We understand your concern regarding the change in the amount displayed on the app and the condition of the room, which led you to leave the property the same day. We’re checking the booking details and the amount discrepancy with the concerned team and will share an update with you at the earliest. Please allow us some time to review this and assist you with the appropriate resolution. ~RN https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi Gurpreet, we’re sorry to hear about the difficulties you’ve been facing and understand your concern regarding your property being listed on our platform without your consent. We also regret that you have not received adequate assistance from our ground team. Kindly share your registered contact details with us via DM so that we can escalate this to the relevant team, verify the listing, and assist you with your request to have the property removed. ~dc https://t.co/eDjS2RDxXO

[OYO @oyorooms]

Hi Biswajit, as checked, we have processed your refund request from our end. It usually takes 7–14 working days (excluding Saturdays, Sundays, and bank holidays) for the amount to reflect in your account. We kindly request you to wait until this period is complete for the refund to be credited. ~RN https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi Abhishek, we sincerely apologize for the distressing experience you faced, especially after your mother’s discharge and while travelling in heavy rain. We understand how upsetting it must have been to arrive at the property with a confirmed booking, only to be denied check-in. This is certainly not the experience we want for our guests. Please share your booking ID via DM so our concerned team can review the matter on priority and assist you with the refund and an appropriate resolution. ~dc https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi Tanya, we sincerely regret for the inconvenience you had to go through. This is absolutely not an ideal experience we want for our partners. You can raise your complaint through the right platform i.e Co OYO app where our dedicated team member will address your concern. You may also let us know your contact details and property code via DM to enable us to assist you. ~SP https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi Visi, we understand your concern. As shared earlier, the matter has already been reviewed with the concerned teams, and the relevant details and clarifications have been communicated to you. As per our records, the case is related to pending operator recoveries, and further action can be initiated once the outstanding dues are cleared in line with the applicable process. We request you to coordinate with the concerned team so the matter can be taken forward accordingly. ~RN https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi, we understand that you’re planning a visit to Kashi Vishwanath, Varanasi, on 15th and 16th August and need assistance finding a genuine property at a fair price. We’re sorry for the difficulty you’ve faced in finding a suitable option. Please be assured that your concern will be reviewed by the concerned team, and we will assist you. We appreciate your patience and understanding. ~dc https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi Teja, we regret that your experience did not meet the high standards of service we strive to uphold. Please be assured that your concern has been escalated to our dedicated support team, who will reach out to you as a priority to provide the necessary assistance and ensure a timely resolution. ~SP

[OYO @oyorooms]

Hi, thank you for bringing this to our attention. We sincerely regret that your experience did not meet the standards we aim to provide, and we take your concern very seriously. To assist you more effectively and review the matter thoroughly, we kindly request that you share your booking details with us via direct message. Our team will look into this promptly and ensure it is addressed appropriately. ~SP https://t.co/e9vWVnAqPN

[OYO @oyorooms]

As checked, our concerned team has worked on your issue and provided the needful resolution over email. We have sent an email to gar******[email protected] on August 06, 2026 at 3:04 PM. Please go through it and let us know if you need any further assistance. ~Arsh https://t.co/e9vWVnAqPN

[OYO @oyorooms]

We understand your concern regarding the refund and the inconvenience caused after being denied check-in. We’d like to look into this and assist you with the resolution. Please share your booking/reservation number and the email address or phone number registered with the booking via DM so we can check the details and assist you further. ~RN https://t.co/e9vWVnAqPN

[OYO @oyorooms]

We have connected with you and provided the assistance you need to address your concern. Please be assured that appropriate measures have been implemented to prevent such instances from recurring, and we remain committed to delivering a seamless experience during your future stays with us. ~RK

[OYO @oyorooms]

Thank you for sharing your feedback with us. We’re glad to know that your concern has been resolved and that our executive was able to assist you with a timely response. We truly appreciate your kind words and will certainly share your appreciation with the concerned team. ~RN https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi Subhadip, thank you for bringing this to our attention. This does not reflect the level of service we strive to deliver, and we take your feedback very seriously. Our team has been informed and will be in touch with you shortly to provide further assistance and ensure the issue is addressed appropriately. ~SP

[OYO @oyorooms]

As checked, our team has connected with you and addressed your concern. If you could take a moment to share your feedback for the agent who assisted you, it would be greatly appreciated. Should you need any further assistance, please don’t hesitate to reach out. We're here to help. ~SP

[OYO @oyorooms]

Hi, we sincerely apologize for the experience you had. This is certainly not the level of service we strive to provide, especially for our valued guests. Please share your registered contact number and email ID via DM so we can look into this matter and address your concern at the earliest. ~RK https://t.co/e9vWVnAqPN