@Safaricom_Care Reminding you of persistent network issues that have been ongoing at Awasi area of Kisumu county for two decades now. Calls drop 90% of the time, internet access is worse. Signals deteriorate sometimes that calls can only be made outdoors.@PeterNdegwa_
@Safaricom_Care@jpmuga This issue has not been resolved and is persistent. I don't know why Safaricom just doesn't care about this specific area of Kenya. Any calls I make to people in this location must drop, and internet calls can not hold. @jpmuga Did they ever communicate or do anything about it?
@Kenya_powrCare_ Kindly do something about these frustrations and incompetence by your team. We encounter regular power issues of the same nature. Your contacts switch off phones as soon as they are contacted for help and your contact center seems equally clueless