@ValEzri Thank you for contacting us. We are sorry to hear the experience you have received has not been what we would have hoped. So we can assist and take a further look into this, we kindly ask if you could please send us a DM with the order reference number.
@Stigofthedumb We are very sorry to hear of the experience you have received with your order. We kindly ask if you could please DM us with your order reference number so that we can take a further look into this for you.
@MarcelleOfLlew Thank you for contacting us. We're sorry to hear you have experienced an issue with your order. We kindly ask if you could please DM us with your order reference number so we can take a further look into this?
@BruntonShaan Please accept our sincere apologies regarding this service issue and the manner in which it has been handled. Resolving this for you will not be an issue due to the length of time you have had your chairs and a member of the customer service team will contact you this morning.
@anywaymrs Thank you for contacting us. We are sorry to hear the experience you have received with your order has not been what we would have hoped. Please could you DM us with your order reference number so we can take a further look into this for you?
@SaloniSingal1 Thank you for your message. We confirm your private message has been received. We would advise that you please delete this tweet, as this contains your order reference number.
@KirstyK81035754 Hi Kirsty, we are sorry to hear your order did not arrive in the condition we would have hoped. So we can assist you further with this, please could you kindly DM us with your order reference number?
@HAPPYNANNA1 We are sorry to hear the experience you have received has not been what we would have hoped. Please could you kindly send us a PM with your order reference number so that we can take a look into this for you?
@leannemacko Hi Leanne, thank you for your message. Please could you kindly send us a DM with your order reference number so that we can take a look into this for you?
@MissBakerSci Thank you for contacting us. We're very sorry to hear there's been an issue with your order. So we can resolve this for you as soon as possible, please could you DM us with your order reference number?
@natj85 Thank you for contacting us. We are sorry to hear the experience you've received has not been what we would have hoped. Please could you DM us with your order reference number so that we can look into this for you?
@5haheryar As these are two different ranges, unfortunately we cannot guarantee that these will be an exact match. Please accept our apologies for this.
@frances11016 Thank you for providing an image, we sincerely apologise for the disappointment caused. We can see our Customer Service team have since been in contact with you to assist in getting this resolved as soon as possible.
@frances11016 I am sorry to hear you feel this way, if you would like to discuss your order with our customer services team any further you are welcome to please contact us. Otherwise, I can see this issue is now resolved for you.
@SamanthaMears20 Hi Samantha I am sorry to hear of this. I can see our customer services team has contacted you to resolve the issue for you. Should you have any further enquiries please contact us via DM. Thank you.