There's a few reports of the game resetting the usersettings.ini when repairing the game resulting in the loss of the event rewards.
Make sure to backup your files before repairing.
Post here if you have further issues: https://t.co/aqm1Qsimqd
@Maxis_Match_CC I also still don't have the event, I don't care that much about the items but it still sucks that we can't participate, for literally no reason lol... feeling left out it never fun π