@Uncivilzation (2/2) Please make sure to include as many photos as you possibly can of the damage, which part numbers are damaged (refer to the instruction manual) and a photo of the full batch label, found on the back of your product.
@Uncivilzation (1/2) Sorry you are having issues with your product, please submit your query to our support desk, using the following link https://t.co/0FklJS8QQb Where one of our Aftersales Administrators will be in touch to help.
@waffles121@Argos_Online Hi Sally,
We are so sorry to hear that you are missing some parts from your cot bed, if you would like to DM us with your Argos order details and the parts you require I can get our aftersales team to send the parts out as quickly as possible for you.
Obaby
@Ang25B Thank you for your patience we understand you want everything perfect for your little ones nursery.
Please DM us with your contact details and we will contact your retailer to see if there’s anything we can do as a goodwill gesture once the stock comes into us in October.
@Ang25B The product is due to stock at the beginning of October which your retailer is aware of as they receive regular stock updates. Regarding the delay of the product, this was just to unforeseen factory issue.
Thanks
Obaby
@BMakwana1 @WaltDisneyCo As advised on direct message our senior technician advised that the faults where not a manufacturing fault, as a good will gester we are happy to send the replacement parts out free of charge. We will send further details via direct message.
@BMakwana1 @WaltDisneyCo Good Morning Bhavin,
Thank you for your message, I do apologise that you are not happy with your wardrobe.
Please, can you direct message us with your order details (retailer, date of purchase and delivery address) and we can look into this further for you.
Many Thanks
Obaby
@Ads88COYS We can guarantee that the chest of drawers will arrive in August. But we cannot assure you it will definitely be the 2nd. This date could change by a few days dependant on the container/docking etc.