**UPDATE**
@FNBSA has refunded me.
Thank you to everyone one who helped in this matter, thank you for every repost and engagement.
@that_lereng ausi o botlhokwa
@FNBSA what on earth is happening with your banking system. There were fraudulent transactions that occurred in my account a few days ago. I reported the incident almost immediately. The app did not allow for me to report, then I resorted to call the department.
#sizwe#musa
@Mabutho_1@that_lereng@FNBSA Negligence jang when I did not even receive any OTP for the said transactions that came off my virtual card. I even had the phone with me.
@AdvNgcukaitobi@that_lereng@FNBSA I am not sure if you understand how payments with an FNB virtual card work. Every purchase is authenticated by an OTP. I did not send the said multiple OTPs to anyone because I also did not receive them
@SelloSamuel14@that_lereng@TwaRSA26@FNBSA The said registered phone was with me. These transactions came off my virtual card which needs to be authenticated by an OTP. I did not receive anything on that day
@FNBSA what on earth is happening with your banking system. There were fraudulent transactions that occurred in my account a few days ago. I reported the incident almost immediately. The app did not allow for me to report, then I resorted to call the department.
#sizwe#musa
@TlameloLorato@Ishshah_B Yep…. Mara e yona, I won’t take it lying down. My phone was with me the whole time while my money was being used in a shop in the Free State (this is according to my google search) while I was in the North West
@TsitsiNotha@that_lereng@FNBSA Nako ego all these transactions came off my virtual card. I always get an OTP to authorise transactions from my account but on that fateful day I never got any OTPs yet they claim the transactions were not fraudulent