Obitus

We support music, webcasting and visual tributes for families, funeral directors and leading funeral venues throughout the UK.

[Obitus @Obitus_uk]

Sadly, we’re seeing another covid wave leading to excess deaths. We’re still providing a full service as normal, but high call volumes mean call wait times are longer than normal. If you need any further assistance please see our FAQs https://t.co/2SvKHSSk7s

[Obitus @Obitus_uk]

@Dave__Stewart Hi @dave_stewart this account is currently inactive/ unmonitored so apologies that we've only just seen this. Thanks for highlighting the MB limit issue, we'll forward this on to the relevant team. Please contact us through our form if you still need help https://t.co/CAUAT6kgLz

[Obitus @Obitus_uk]

@thatpenguingal Hi @thatpenguingal, yes we record and keep all service recordings for 28 days. Please get in contact with our Customer Service team for more information and any assistance.

[Obitus @Obitus_uk]

@teresa_lenane We'll try and help the best we can.

[Obitus @Obitus_uk]

@teresa_lenane Hi Teresa. There are several different reasons this may have happened, some within our control at Obitus and some not. We'd like to investigate this for you, if you could please email [email protected] with the details of the service (i.e. date, time, and funeral venue)

[Obitus @Obitus_uk]

@jasongallon2 03333 447 440

[Obitus @Obitus_uk]

@JamieLeeHill2 Very grateful we were able to help provide a live stream and a memorable Tribute for your late auntie. Thank you for your kind feedback about the service we provide.

[Obitus @Obitus_uk]

@jasongallon2 Hi Jason, apologies for the late reply. Twitter is not something we normally use to aid with day-to-day queries. Could you please email us at [email protected] with your service details (i.e date, time, and funeral venue) we will look into this further for you and help where we can.

[Obitus @Obitus_uk]

@Ngiyalalela If you could please email us at [email protected] with the details of the service you were trying to view (i.e. date, time, and funeral venue) we will look into this for you.

[Obitus @Obitus_uk]

@Ngiyalalela Hi Lela. Hope you were able to view it okay? There are many factors involved in a live webcast, some we can control and some we can't, so we always record the service as a backup just in case.

[Obitus @Obitus_uk]

@jeffers_71 Hi Mark, could you please email [email protected] with your service details and we can have a look into this for you?

[Obitus @Obitus_uk]

@iancwilkie Speed is important to us, but quality is most important. If you'd like to contact the funeral venue or email us [email protected], we can advise further.

[Obitus @Obitus_uk]

@iancwilkie Hi Ian, please accept our apologies for any delay. Most recordings are back online sooner than that, but sometimes they take a little longer. We download the recording, check and adjust the timings, improve the recording if needed and finally a quality control step.

[Obitus @Obitus_uk]

@CheadleMark Please may I ask what email address you have sent your query to please?

[Obitus @Obitus_uk]

Sadly, we’re seeing another covid wave leading to excess deaths. We’re still providing a full service as normal, but high call volumes mean call wait times are longer than normal. If you need any further assistance please see our FAQs https://t.co/2SvKHSSk7s

[Obitus @Obitus_uk]

@Clareffford This option is the webcast with the ability to watch the service for 28 days afterwards with a downloadable a copy. If you'd like to contact the funeral venue or email us [email protected], we can advise further.

[Obitus @Obitus_uk]

@Clareffford Hi Clare, I am sorry to hear about this. Unfortunately we don't set the charges for the DVD products sold by the funeral venues. However, all our funeral venues offer a more cost-effective option (or in many cases free of charge).

[Obitus @Obitus_uk]

@andy_woodfield @DollyParton We really appreciate the love, and are grateful we were able to make this possible for you and your family during such a difficult time.

[Obitus @Obitus_uk]

@CheadleMark Hi Mark, apologies for the wait. Due to high call volumes our response times have been a little longer than normal. I can see someone was able to email/call you back, hope we were able to answer your query.

[Obitus @Obitus_uk]

@OfFunerals Thank you for your words of encouragement!

[Obitus @Obitus_uk]

@KentCeremonies You're very welcome, happy we're able to help.