In many workplaces, discussions can quickly become heated or uncomfortable, mainly when discussing sensitive topics. This is where having a failsafe "button" or procedure can be incredibly useful. https://t.co/Uvua3aI9SW
Imagine if we did that for all our conversations where we all could push an imaginary big red button whenever we felt offended by someone's behavior. https://t.co/OcrWpdd2mQ
Getting people to speak up is NOT the problem; we have been doing it since birth. In my view, providing PROTECTION from groupthink is the problem. Properly solved and we can all speak up safely. https://t.co/uq79CgjR00
Imagine we had protections that we could trust would only give us the benefits of speaking up and could simply address any repercussions when we explicitly disagree with a teammate or team leader. https://t.co/q7PHztMkJE
The latest buzzphrase is psychological safety. It is aspirational, and as yet, no one knows how to achieve this social construct, but it seems most psychologists are discussing what it looks like and how it might achieve it. I doubt we will. https://t.co/LIOG8MKc6I
It is estimated that the cost of not having a psychologically safe workplace costs around $600 billion annually in the US alone in employee turnover. So I guess it would be an excellent business to promote psychological safety in whatever form that takes. https://t.co/PKnorihhW0
Our suggestion for using an app and peer review network to facilitate conflict resolution and data analysis is intriguing and could potentially have wide-reaching implications. Our proposal has thought-provoking ideas for how we can navigate disagreements https://t.co/PEMZiwmNmg
Why would it matter what a manager or an employee said to each other or how they said it….IF….(the biggest word in the English language) they had an agreed-to foolproof method that dynamically adjusts each other’s behavior, on the fly... https://t.co/ZZmqWObsk0
Workplace conflict in Australia is estimated to cost between $6-12 billion annually.
Some 30 percent of a typical manager's time is spent dealing with disputes and conflicts.
On the surface you wouldn't know it, but this problem is endemic and runs deep.. https://t.co/iFy7p0u7m6
The authors found that a team's psychological safety was directly related to how teams addressed their interpersonal micro-conflicts. https://t.co/VmViUspk8T
I guess the question is, is there a standard behavior everyone can agree on and utilize?
I think so and believe I have found it and have been proving it for some 38 years, and it still seems to work. https://t.co/fcBqw2BZXJ
Conflict resolution has long been challenging for organizations, but a new concept in artificial intelligence, SpatzAI, is set to revolutionize how we manage disputes and conflicts in organizations. https://t.co/hke3KUpbqF
That's right; Scrum has no plan to address team misbehavior or conflict. I guess Jeff has put how we address conflict in the too-hard basket and realized that it requires another book and toolkit on the complex subject. https://t.co/nm520V0e7T
You know that feeling you get when you want to say something about someone's behavior, but you're too afraid you'll say the wrong thing?
Well, we've designed the go-to method for speaking up in organizations when you feel someone is annoying. https://t.co/DbUjVLBPeC
We need more than books and workshops filled with platitudes and clichés to accomplish the safety required to improve collaboration while pushing the envelope. https://t.co/0ZbPCvNHXs