Swati

UX Consultant and Cloud Communication Specialist exploring and capturing food from different places

[Earthquake Alerts @QuakesToday]

4.0 magnitude #earthquake. 11 km from #NāngloiJāt, NCT, India https://t.co/LpUO4T2dJX

[Swati @ObviouslySwati]

@SBICard_Connect No you didn’t. I have no missed calls in my phone today. Also, why you guys are deliberately delaying the first response. Because you have already charged me illegitimately and today is the due date. Nice trick guys. See you in court

[Swati @ObviouslySwati]

@SBICard_Connect Charging finance charges without any clarity and transparency of processes at their end. And no way to reach customer care team. email was responded after 6 days and toll free number is always busy. tolled number connects to an executive after deliberate delays

[Swati @ObviouslySwati]

@SBICard_Connect Customer care is still sleeping just like it was sleeping for 6 days of sending a reply on email. Toll free numbers seems forever busy

[Swati @ObviouslySwati]

@SBICard_Connect Sent

[Swati @ObviouslySwati]

@zomatocare where is my order? For two times in a row it has been delayed and no resolution from chat option. Chat conversation gets auto closed after sometime

[Swati @ObviouslySwati]

@Lifecellint CRN: 220001700009

[Swati @ObviouslySwati]

Over and above, due to your disservice, now you want us to pay more because you didn't do your due diligence in time.

[Swati @ObviouslySwati]

@Lifecellint Shame that you are not able to reply over emails and there's no call back as promised. But you don't fail to send threating emails for account deactivation due to delay in payment. While your team is accepting to have the pdc since 2022 but not adding to the account

[Swati @ObviouslySwati]

@Lifecellint Thinking of worse customer service?

[Swati @ObviouslySwati]

Over and above, due to your disservice, now you want us to pay more because you didn't do your due diligence in time.

[Swati @ObviouslySwati]

@Lifecellint Shame that you are not able to reply over emails and there's no call back as promised. But you don't fail to send threating emails for account deactivation due to delay in payment. While your team is accepting to have the pdc since 2022 but not adding to the account

[Swati @ObviouslySwati]

@Zivame @Zivame why I need to raise a separate request for refunding the amount in source of debit? Why customer is not given choice to decide where to credit in the app in the first place? Why customer should spend their time to deal with your pathetic customer service/business model?

[Swati @ObviouslySwati]

@Zivame Refund status of order ID 718841122? Partial order got auto cancelled and amount is mentioned to be refunded as Zcoins without confirmation. And 0 Zcoins are credited to the account

[Swati @ObviouslySwati]

@Zivame @Zivame has found a scheme to block customer money, firstly by letting the order place for out of stock items and then not credit it. there's no option to raise concern on app. Secondly, once posted on social media, the money is credited in wallet instead of source of debit.

[Swati @ObviouslySwati]

@Zivame Please ask a convenient time before calling. Secondly, I received only one call, that too in office hours without any intimation. Are we, your customers, supposed to just serve @Zivame as per your 'rules of the game'? #Zivamesucks

[Swati @ObviouslySwati]

@ola_supports @OlaSupport @olamoney_in @cmohry @jagograhakjago 9+1 Now, @olamoney_in stuped too low to start threatening on WhatsApp. I tried to gave another try so I started picking calls and tolerated the whole process again to find no help. @ola_supports is still unresponsive. @MinistryWCD @DC_Gurugram please save me from daily harrasment

[Swati @ObviouslySwati]

@ola_supports I have been trying to contact support for a wrongly billed trip. I was billed more than twice for a one way trip. App has charged my postpaid amount. Please issue the refund. Either it doesn't connect, or the ticket gets closed with random resolution comments.

[Swati @ObviouslySwati]

@ola_supports @OlaSupport @olamoney_in @cmohry @jagograhakjago 9/9 Even after sharing the whole case/ issue with them, each one mentioned to have escalated my issue. But again from the very next call, it starts from zero. After suffering for few days, I stopped picking up their calls or reaching out to Ola support. Because obviously.