Claims Resolution Team

We're online daily, 7am-8: a question or need a hand? Contact our friendly bunch on WhatsApp

[Claims Resolution Team @OcadoClaims]

@MariellaMurray Hi there, thank you for contacting us. We sincerely apologise for your inconvenience. Please inbox us with your email address and contact number, so that we can put you in touch with our customer service team to assist. Thank you!

[Claims Resolution Team @OcadoClaims]

@MariellaMurray Hello there! I'm really sorry to hear about the impression you have of us. It sounds like you had to deal with delays and cancelations more than once but I want to assure you that those are the exeption and not the norm.

[Claims Resolution Team @OcadoClaims]

@Sharon1963Keith Thanks for getting in touch with us. For us to you in a better way. FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.

Regards Lucianna 🌹
Customers Relations Team

[Claims Resolution Team @OcadoClaims]

@ClaireJen79 Thanks for getting in touch with us. For us to you in a better way. FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.

Regards Lucianna 🌹
Customers Relations Team

[Claims Resolution Team @OcadoClaims]

@JohnStokes0uk Thanks for getting in touch with us. For us to you in a better way. FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.

Regards Lucianna 🌹
Customers Relations Team

[Ocado @Ocado]

Nigella has 3 special words for you…
Honeyed, tarte, and tatin.
Puff pastry and caramelised apples are elevated to new levels of deliciousness by Scottish Bee Company’s heather honey in this new recipe by @nigella_lawson.
Tap below to get the recipe 👇
https://t.co/q87QyVIzEJ

[Ocado @Ocado]

Anchovies are a love ‘em or hate ‘em ingredients and
@nigella_lawson loves them. Especially these ones on thickly-buttered bread. Watch to find out how she measures butter thickness – it’s 🤌

Tap below to add a tin to your next Ocado 👇
https://t.co/9aEiXJg7QK

[Ocado @Ocado]

Merry Christmas, everyone! 🎄✨ We're signing off for the evening, but we hope you have a wonderful day tomorrow!

We're closed now until the 27th, when we'll be back bright and early to chat. 💬 - The Social Team

[Claims Resolution Team @OcadoClaims]

@twylie68 @WeAreProvoco Hello, we apologize for such an experience with us, we would like to look closely at the concern raised. Kindly follow back and DM us your email address, full names, and active phone number for us to look into it and resolve it.

Regards, Mike

[Ocado @Ocado]

Happy New Year’s Eve, everyone! 🎉 We're signing off for the night to ring in the new year. Wishing you all an incredible start to 2025! We'll be back in the office on January 2nd, ready to chat with you. See you next year! - The Social Team