Oceanforce Solutions

Veteran owned ITSM Consulting company providing world class services to BMC Remedyforce, BMC Client Management, OneLogin and Salesforce customers!

[Oceanforce Solutions @OceanforceSol]

Wishing everyone a safe and happy 4th of July!

[Oceanforce Solutions @OceanforceSol]

The Summer ’22 Release brings admins the ability to create tests for record-triggered flows with Flow Testing. This beta* feature is a great productivity gain for admins! | https://t.co/x4FCsRy6rC | #Salesforce

[Oceanforce Solutions @OceanforceSol]

How to Move Service Request and its underlying elements such as business services, templates, and categories from a Sandbox to Production using Configuration Sets. | Helpful webinar from @BMCSoftware. | https://t.co/0eelqgkgYF | #BMC #Remedyforce

[Oceanforce Solutions @OceanforceSol]

It was the worst year of a generation, but let’s put a positive spin on things – 2020 was the best year for digital transformation. This article explains why. | https://t.co/CRV6DTTSzS | h/t @itsm_tools

[Oceanforce Solutions @OceanforceSol]

73% of IT leaders who have implemented automation report time savings of at least four hours per 40-hour week | https://t.co/oTpnZ40GPs | #Salesforce

[Oceanforce Solutions @OceanforceSol]

What is a “problem”? If your mindset is influenced by ITIL, you might be missing out on the inherent potential of problem management. Here Michael Keeling explains. | https://t.co/BALBUz9B6J #ITSM

[Oceanforce Solutions @OceanforceSol]

For IT infrastructure and operations organizations, the rising trends that we are seeing today will likely continue, but there are still a few areas that will need special attention from IT leaders over the next 12 to 18 months. | https://t.co/G0WcmvZ5TD | #BMC

[Oceanforce Solutions @OceanforceSol]

| https://t.co/00IedRUfkI

[Oceanforce Solutions @OceanforceSol]

In late 2021, ManageEngine surveyed 437 IT professionals across various topics to understand how their IT organizations have coped over the now two-year-long global pandemic. | https://t.co/nYiwNeFCUS

[Oceanforce Solutions @OceanforceSol]

Helpful information and research data from @salesforce about how to improve your customer experience | https://t.co/s1rkwXAdsL | #Salesforce

[Oceanforce Solutions @OceanforceSol]

Handy assembly of information about ITIL v4 put together by #BMC | https://t.co/umU944fkes | #ITIL

[Oceanforce Solutions @OceanforceSol]

We honor those that served and gave their lives for our country.

[Oceanforce Solutions @OceanforceSol]

We hope everyone has a safe and enjoyable Memorial Day weekend! On Monday, please remember and honor those that have served and given their lives in service to our country.

[Oceanforce Solutions @OceanforceSol]

When it comes to understanding what ITSM is, it’s important not to get bogged down in the processes – with an important thing to remember that ITSM is about making your company’s IT, and business operations, better. | https://t.co/NjhtuGdeWw | #ITSM

[Oceanforce Solutions @OceanforceSol]

In service management, performance is paramount. Configurable, widget-based reports built on data within the solution can provide an easy-to-digest visual overview of your department’s performance. | https://t.co/huCaeCynSQ | #ITSM

[Oceanforce Solutions @OceanforceSol]

Only 24% of companies say their organization is data-driven, only 41% believe they are competing on data and analytics, and just 19% say they have established a data culture. | https://t.co/IYEZCB2Go2 | #BigData #Salesforce

[Oceanforce Solutions @OceanforceSol]

Here Sophie Danby shares a list of what she believes are currently the best ITSM blog sites including vendors, member organizations and consultancies. There's 40 in total. Read the list here. https://t.co/1k3tqYjYz6 | #ITSM

[Oceanforce Solutions @OceanforceSol]

Time for a tune up? Schedule your BMC Helix Remedyforce Health Check today! | https://t.co/wgb2UGyPrl | #BMC

[Oceanforce Solutions @OceanforceSol]

Data architecture is a framework for how IT infrastructure supports your data strategy. The goal of any data architecture is to show the company’s infrastructure how data is acquired, transported, stored, queried, and secured. | https://t.co/Br7rhBCL6G | #BMC

[Oceanforce Solutions @OceanforceSol]

The latest trends in IT Ops are now driving changes instead of simply absorbing them. | https://t.co/DHVRAIKn3W | #ITOps #BMC